Quality Generalist Manager develops and administers policies and procedures for evaluating and improving the quality of products, materials, components and/or manufacturing processes. Makes recommendations to ensure production runs meet established quality standards and predicted yields. Being a Quality Generalist Manager ensures employees follow established procedures and complete quality assurance work within time and budgetary constraints. May be responsible for ensuring products meet international quality standards such as ISO 9001. Additionally, Quality Generalist Manager works across a variety of quality assurance disciplines. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Quality Generalist Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Quality Generalist Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
About Working at KIOSK Information Systems:
KIOSK helps organizations digitally transform by enabling automation with self-service solutions to improve the customer experience, while increasing operational and cost efficiencies. With 30 years of experience and 250,000 kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and Fortune 500 clients delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services. We offer an innovative portfolio of kiosk solutions along with managed services and IoT capabilities to ensure a seamless user experience. Self-service is a fast paced and exciting industry with high professional growth potential.
The company offers a full spectrum product portfolio with all solution disciplines in one professional / manufacturing campus. We are a high performing and customer-centric team. KIOSK provides a respectful, fun, and collaborative work environment with great benefits and work / life balance.
The Quality Manager will have a significant role within the operations leadership team to drive world-class quality systems. This position reports to the Chief Operating Officer. The Quality Manager will provide leadership, influence, and direction for the Quality Management System and Quality Assurance activities, through building effective working relationships with all related groups and people, and the development and execution of plans for continuous improvement.
Responsibilities:
The Quality Manager is charged with defining and promoting a quality mindset across the entire company. This individual will work with cross-functional leaders to consistently deliver high quality products. Key duties include:
The Quality Manager will champion quality principles throughout the company by establishing quality systems, capabilities, and mechanisms for monitoring compliance from development through manufacturing. As part of continuous improvement, the Quality Manager will manage:
Further, this individual will be the primary point of contact for audits / inspections (regulatory, customer, notified body) and will represent KIOSK in negotiations with regulatory agencies on quality matters.
Required Skills:
Desired Skills:
Travel: Up to 10% travel may be required
Physical: Must be able to sit & stand for 8 hours. Must be able to lift up to 30 lbs.
Starting Salary - 103,000 / annual; Final compensation for this role will be determined by various factors such as a candidates relevant work experience, skills, and certifications.
Benefits-
KIOSK values its employees by supporting them with a full benefits package including:
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