Quality Management Director - Healthcare leads and directs all quality management activities for the hospital including patient care and relations, JHACO compliance, risk management and safety, performance improvement, and infection control. Develops strategic plans and policies for improved quality throughout the hospital and works with top management to ensure compliance with regulatory agencies. Being a Quality Management Director - Healthcare typically requires a bachelor's degree in the field or a related area and certification as a registered nurse. Typically reports to top management. The Quality Management Director - Healthcare manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Quality Management Director - Healthcare typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Job Summary:
Responsible for all hospital owned practices. Responsible for all aspects of practice development including, regulatory requirements, productivity bench marking, managed care concerns and business growth. Responsible for the operational development of day-to-day practice concerns including staff recruitment, development, and education. Responsible for the development and maintenance of practice budgets, both operational and capital.
Job Specifications:
Education: Bachelors Degree; Masters Preferred in Healthcare Administration or Public Administration
Training and Experience: A minimum of five (5) year’s previous experience in management or supervision in the ambulatory care setting preferred.
Job Knowledge: Understanding of all aspects of Practice Management including principles of budget development, financial management, physician service billing, and human resource skills.
Job Responsibilities:
1. Plan, organize, and direct overall service operation (all hospital-owned practices, Specialty, Primary Care and Urgent Cares).
2. Participate in development of goals and objectives for the organization including mentoring and directing the activities of the
3. Ensure that an effective Performance Improvement (PI) program is in place for all departments of
4. Keep administration informed of departmental activities, needs, regulatory issues, etc., through preparation of clear, concise administrative reports at regular intervals.
5. Through physician quarterly meetings, keep
6. Standardize business operations and clinical processes to achieve best practice.
7. Assure excellent orientation and continuing education of all
8. Maintains advanced skills in all areas of Medical Practice Management through continuing education and literature review.
9. Meet regularly with physicians and mid-level providers to discuss practice concerns, staff concerns, revenue enhancement/expense reduction opportunities and business development concerns.
10. Coordinate physician and mid-level provider contracts.
11 Monitor physician and mid-level provider productivity.
12. Coordinate Joint Commission and other governmental and industry regulatory requirements for the practice setting and the connection to Memorial Healthcare.
13. Facilitate the integration of the
14. Improve and refine current services and promote new business services as appropriate.
15. Develop and manage the operational and capital budgets.
16. Analyze managed care data/reports for providers and participate in providing physician feedback and implementing appropriate recommendations.
17. Demonstrate ability to resolve conflicts and problems effectively and timely, including patient and physician complaint resolution.
18. Coordinate multiple projects simultaneously.
19. Responsible for preparation of materials for quarterly physician meetings and the facilitation of those meetings.
20. Responsible for preparation of materials for quarterly staff meetings and the facilitation of those meetings.
21. Negotiate contracts with outside vendors and private contractors for services provided to
23. Demonstrates knowledge of and supports
24. Assists Chief Financial Officer in developing and implementing the strategic long and short-range plans and the business plan.
25. Enhances operational effectiveness, emphasizing cost containment and high-quality patient care.
1. Leadership skills
2. Verbal and written communication skills.
3. Public speaking and group process facilitation
4. Budget management
5. Multi-task management.