Quality Program Manager jobs in West Jordan, UT

About Pompa Program:

Are you ready to join a highly motivated and rapidly growing team that is passionate about helping people with their health? Look no further than Pompa Program! Headquartered in Park City, UT and over 300 employees nationwide, we have an answer to many of the health issues that the world is facing today. We are a faith-based, mission-driven company who is on a mission to empower people to take control of their health and get their lives back. Our team is incredibly aligned, and we firmly believe in the body's amazing God-given ability to heal itself. If you share our passion for improving people's health and believe in the incredible potential of the human body, then apply to be a part of something truly special.

About the role:

Pompa Program is seeking a highly skilled and motivated IT Manager to lead our information technology department. In this role, you will be responsible for overseeing and managing all aspects of our IT infrastructure, systems, and technology solutions. The IT Manager will play a pivotal role in ensuring our organization's technology supports our mission to empower individuals to achieve optimal health.

Responsibilities:

• IT Strategy and Planning:
  • Develop and implement an IT strategy aligned with the company's goals and objectives.
  • Collaborate with senior management to identify technology needs and opportunities for innovation.
  • Ensure the IT strategy supports the mission and values of the Pompa Program. Work closely with Engineering to achieve strategic goals.
• Infrastructure Management:
  • Oversee the maintenance and optimization of our IT infrastructure, including cloud based servers, networks, and services.
  • Monitor system performance, security, and scalability, and implement improvements as necessary.
• Team Leadership:
  • Build, mentor, and lead a high-performing IT team.
  • Foster a collaborative and results-driven work environment.
  • Conduct regular performance evaluations and provide coaching and development opportunities.
  • ​​Manage System Administrators to identify and build automations to support business functions across Marketing, Sales, and Fulfillment operations.
• Security and Compliance:
  • Develop and enforce IT security policies, procedures, and best practices to protect company data and assets.
  • Ensure compliance with relevant industry regulations and standards.
• Vendor Management:
  • Evaluate, select, and manage third-party technology vendors and service providers.
  • Negotiate contracts and agreements to ensure cost-effectiveness and quality of services.
• Budget Management:
  • Develop and manage the IT budget, ensuring cost control and resource allocation alignment with organizational goals.
• IT Support and Helpdesk:
  • Oversee the IT support and helpdesk functions to ensure timely resolution of user issues.
  • Maintain a high level of user satisfaction with IT services.

Requirements:

• Total 5 years of proven experience in system administration with at least 2 as an IT Manager.
• Experience managing and elevating the team.
• Strong technical knowledge and understanding of IT systems, infrastructure, and best practices.
• Excellent leadership and team-building skills.
• Exceptional problem-solving and decision-making abilities.
• Strong communication and interpersonal skills.
• Familiarity with healthcare or wellness industry IT requirements is a plus.

Tech Stack:

Google Workspace/Gsuites, Slack, Zoom, HubSpot, Windows, Mac, Cloudflare, AWS, Jira, Netsuite

Compensation Range:
Base salary $100K-135K

We are a rapidly growing company with a passionate team dedicated to making a difference in people's lives. If you are looking for a new challenge and an opportunity to make a difference, we encourage you to apply.

Currently we are only open to remote employees residing in the following states: CO, FL, GA, IN, NY, OH, OR, PA, TX, TN, UT, VA, WA,VA

Pompa Program is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Any information you submit to Pompa Program as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

All Pompa Program interviews are done over video or over the phone. You will never be asked to download Microsoft Teams or interviewed by text.

Pompa Program does not accept unsolicited resumes from employment agencies.