Rate Analyst jobs in Lowell, MA

Rate Analyst monitors, reviews, and evaluates service rates and charges for various public utilities. Calculates cost-of-service and performs related rate analysis. Being a Rate Analyst ensures filings comply with the Federal Energy Regulatory Commission requirements. Typically requires a bachelor's degree of business administration or related field. Additionally, Rate Analyst typically reports to a manager or head of a unit/department. The Rate Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Rate Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Flat Rate Technician - Lowell MA
  • VIP Tires & Service
  • Lowell, MA FULL_TIME
  • TITLE: Flat Rate Technician
    REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly

    GENERAL SUMMARY:
    The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning and living the VIP culture and following VIP processes to ensure that customers get a different & better experience. The Tech must work effectively and safely to ensure good communication, teamwork, and operation in serving customers. The Tech is responsible for effective diagnosis of automotive systems, repair and replacement of automotive parts, fluids, tires, and accessories and ensuring these services are done right the first time. The Tech is expected to comply with company safety, loss prevention, and customer service programs as well as established policies and procedures and municipal, state, and federal regulations.

    DUTIES & RESPONSIBILITIES:
    1. Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
    2. Provides automotive systems diagnosis, repair, and maintenance services for customers, including all systems covered by the ASE series of automotive certifications
    a. A1 – Engine Repair
    b. A2 – Automatic Transmission/Transaxle
    c. A3 – Manual Drive Train & Axles
    d. A4 – Suspension & Steering
    e. A5 – Brakes
    f. A6 – Electrical/Electronic Systems
    g. A7 – Heating & Air Conditioning
    h. A8 – Engine Performance
    3. Ensures a valid Service Work Order is initiated prior to initiating service on a vehicle and ensures it is visibly displayed with the vehicle while it is being serviced.
    4. Ensures an MPI is completed prior to initiating service on every vehicle and actively supports and participates in the 5-for-5 Customer Engagement Process.
    5. Ensures the Service Work Order and any required printouts are completed and returned to the Service Desk with the vehicle keys upon completion of service.
    6. Obtains needed parts only from a member of the Desk Team (Service Manager, Assistant Manager, Service Writer, or Tech/Advisor) and returns all unused parts to the Desk Team after completion of service.
    7. Returns cores, batteries and used tires to designated security areas for appropriate handling.
    8. Maintains a minimum 16-week average productivity based on position:
    a. Technician 80%
    b. ASE Technician 90%
    c. Master Technician 100%
    9. Follows VIP’s quality service policies to ensure work is performed in accordance with VIP quality standards.
    10. Completes all required training and certification for the position.
    11. VIP Processes, Essential Duties & Responsibilities
    a. Take and pass all required and assigned LMS training
    b. Complete all required safe equipment operation training
    c. Become a Licensed State Vehicle Inspector (state-specific requirement)
    d. Become T.I.A basic automotive tire service (BATS) certified and T.I.A. advanced TPMS certified

    e. Become ASE certified based on position:
    i. Technician: G1, A4 and A5
    ii. ASE Technician: Four of the A-Series ASE certifications
    iii. Master Technician: All eight A-Series A1 thru A8
    f. Train, support and deliver the 5-for-5 process to educate our customers about their vehicle’s condition
    g. Attend meetings and training sessions as needed. Typically, several times per year.

    12. Quality, Safety & Housekeeping Responsibilities
    a. Road tests vehicles as necessary after service to ensure safe and satisfactory operating conditions
    b. Secures and locks customer vehicles when returning vehicles to parking lot upon completion of service
    c. Installs seat and steering wheel covers and floor mats prior to entering customers’ vehicles
    d. Maintains a clean work area clear of debris, cores, unused parts and stray tools and equipment
    e. Maintains and cleans shop equipment immediately after use by removing debris, grease, chemicals, etc.
    f. Participates in daily and weekly shop maintenance programs as designated by Service Management
    g. Complies with established safety and loss prevention programs to include protective eyewear

    13. Additional Responsibilities (Performs other functions as required.)
    a. Maintains technical capabilities to ensure safe use of service equipment and maintain ASE certification status
    b. Reviews and Authorizes time worked and attendance records in DAYFORCE daily and weekly
    c. Complies with the provisions of VIP’s culture and service standards
    d. Participates actively in team meetings
    e. Works in conjunction with the Service Manager to ensure shop equipment safe operation standards are met
    f. Complies with company, municipal, state, and federal regulations regulating disposal of hazardous waste
    14. Facility and Equipment Maintenance
    a. Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
    b. Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs
    c. Ensures appropriate steps are taken to maintain a clean service department throughout the business day
    d. Any facility or equipment issues should be entered into the facility or equipment database
    15. Procedural Compliance
    a. Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.

    PERFORMANCE MEASURMENT:
    • Maintain minimum 50% Productivity, measured as Billed Hours / Worked Hours
    • Minimal come backs, ensuring work is completed properly the first time
    STANDARD MANAGEMENT WORK WEEK:
    • SCHEDULE: The standard expectation is 5-day work and 40 hours per week.
    • ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team
    REQUIRED QUALIFICATIONS:
    1. Knowledge, Skills, and Abilities
    • Read, analyze, and interpret technical instructions, journal and procedures, or governmental regulations
    • Effectively explain vehicle information to customers, present and respond to questions from coworkers
    • Diagnose and recommend solutions to basic automotive problems
    • Interpret, understand, and apply instructions furnished in written, oral, diagram, or schedule form
    • Ability to successfully perform required types of automotive services listed above
    2. Minimum Educational and/or Experience Level
    • One year of related experience in automotive service field
    • Completion of two-year college or technical school program recommended
    • Or an equivalent combination of education and experience
    3. Certificates, Licenses, and/or Registrations
    • Current, valid driver’s license issued in state of residence
    • Equipment Safety Certification
    • ASE Certification G1 – Maintenance and light repair recommended
    • ASE Certification A4 – Suspension & Steering
    • ASE Certification A5 – Brakes
    • State Inspection License
    Work Environment
    The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Installation Technician job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.

    Physical Demands
    The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.

    Essential Physical Activity Requirements
    Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time
    Sitting Reaching Standing
    Pushing / Pulling Walking
    Climbing
    Kneeling
    Crawling

    Essential Weightlifting/Force Exertion Requirements
    Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.
    Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time
    More than 21lbs. Up to 20lbs.

    Essential Vision Requirements
    • Close vision (clear vision at 20 inches or less)
    • Distance Vision (clear vision at 20 feet or more)
    • Color Vision (ability to identify and distinguish colors)
    • Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
    • Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
    • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
    ACKNOWLEDGEMENT:
    Supervisor Date Associate Date

    This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities.

    Technician

    VIP, Inc is an equal opportunity employer dedicated to a policy of compliance with all federal, State, and local laws regarding nondiscrimination in employment. No question on this application is intended to secure information to be used for unlawful purposes. Consistent with the provisions of the Americans With Disabilities Act (ADA) and the Maine Human Rights Act (MHRA), and other States’ disability laws, applicants may request accommodations needed to participate in the application process.
  • 1 Day Ago

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Flat Rate Technician - Billerica MA
  • VIP Tires & Service
  • Billerica, MA FULL_TIME
  • TITLE: Flat Rate Technician REPORTING TO: Service Manager EMPLOYMENT CLASSIFICATION: Non-exempt / hourly GENERAL SUMMARY: The Flat Rate Technician (Tech) lives VIP’s mission to EARN AUTOMOTIVE CUSTOME...
  • 21 Days Ago

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Daily Rate Substitute Teacher - Middle School 5-8
  • Lowell Community Charter Public School
  • Lowell, MA FULL_TIME
  • JOB RESPONSIBILITIES: Follow the teacher's written lesson plans and teach the scheduled classes Provide students with a calm, productive, and on task environment. Consult with the principal and/or sta...
  • 13 Days Ago

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Daily Rate Substitute Teacher - Elementary School K1-4
  • Lowell Community Charter Public School
  • Lowell, MA OTHER
  • JOB RESPONSIBILITIES: Follow the teacher's written lesson plans and teach the scheduled classes Provide students with a calm, productive, and on task environment. Consult with the principal and/or sta...
  • 13 Days Ago

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Flat Rate Technician (Nucar Honda West)
  • Nucar
  • Westford, MA FULL_TIME
  • Flat Rate Technician **UP TO A $10,000 SIGNING BONUS FOR EXPERIENCED CERTIFIED TECHNICIANS*** Pay: $42,000.00 - $125,000 (Weekly Bonus programs for qualified candidates) **Relocation bonus for the rig...
  • 4 Days Ago

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Flat Rate Technician (Nucar Honda West)
  • DCD Automotive Holdings
  • Westford, MA FULL_TIME
  • Flat Rate Technician **UP TO A $10,000 SIGNING BONUS FOR EXPERIENCED CERTIFIED TECHNICIANS*** Pay: $42,000.00 - $125,000 (Weekly Bonus programs for qualified candidates) **Relocation bonus for the rig...
  • 21 Days Ago

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Policy Specialist
  • Digital Prospectors
  • Lexington, MA
  • Position: Policy Specialist Location: Lexington, MA (Hybrid – 1 to 2 days onsite) Length: 3+ years Job Description: Our ...
  • 4/18/2024 12:00:00 AM

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Management and Program Analyst (Compensation Analyst)
  • US Department of Transportation
  • Burlington, MA
  • Summary The Management and Program Analyst supports the compensation and performance management programs by providing fu...
  • 4/18/2024 12:00:00 AM

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Policy Specialist
  • Digital Prospectors
  • Lexington, MA
  • Position: Policy Specialist Location: Lexington, MA (Hybrid 1 to 2 days onsite) Length: 3+ years Job Description: Our cl...
  • 4/18/2024 12:00:00 AM

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Sales Operations Renewals Analyst
  • ITRS
  • Boston, MA
  • About ITRS Recognized as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our...
  • 4/18/2024 12:00:00 AM

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Commercial Operations Analyst, Quoting (Onsite)
  • Axon
  • Boston, MA
  • Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most...
  • 4/18/2024 12:00:00 AM

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Senior Building Performance Analyst
  • Buro Happold
  • Boston, MA
  • Buro Happold is looking for a senior building performance consultant to join our expanding team. You will be part of an ...
  • 4/18/2024 12:00:00 AM

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Senior Actuarial Analyst - Pricing (REMOTE #54891)
  • DW Simpson Global Actuarial & Analytics Recruitment
  • Boston, MA
  • Senior Actuarial Analyst - Pricing Remote / Chicago preferred / White Plains, NY / Boston, MA /San Diego, CA / Scottsdal...
  • 4/15/2024 12:00:00 AM

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AFNWC - Senior Operations Research Analyst (NC3 Weapons System Division)
  • Apogee
  • Hanscom Afb, MA
  • Apogee is actively seeking a Senior Operations Research Analyst supporting the Air Force Nuclear Weapons Center (AFNWC) ...
  • 4/15/2024 12:00:00 AM

Lowell is a city in the U.S. Commonwealth of Massachusetts. Located in Middlesex County, Lowell (along with Cambridge) was a county seat until Massachusetts disbanded county government in 1999. With an estimated population of 109,945 in 2014, it is the fourth-largest city in Massachusetts, and the second-largest in the Boston metropolitan statistical area. The city is also part of a smaller Massachusetts statistical area called Greater Lowell, as well as New England's Merrimack Valley region. Incorporated in 1826 to serve as a mill town, Lowell was named after Francis Cabot Lowell, a local fi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rate Analyst jobs
$95,287 to $117,116
Lowell, Massachusetts area prices
were up 1.6% from a year ago

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