Rate Analyst jobs in New London, CT

Position Summary: This position is responsible for dealing and officiating their assigned poker game or tournament and providing players with a fun, fast, fresh and friendly gaming environment. When assigned to dual rate as a Poker Floorperson, must be able to maintain focus while supervising and securing the assigned poker game.

Primary Duties and Responsibilities: includes but not limited to:

• Deals/officiates assigned poker game or tournament table according to established policies and procedures providing a players with a fun, fast, fresh and friendly gaming environment

• Maintains the pace of the game while interacting with the players

• Secures gaming equipment and layout • Educates customers on the rules of the game

• Responsible for supervising and securing assigned poker game according to department policies and procedures while dual rating as a Poker Floorperson

• Enforces internal controls, Gaming Commission regulations and poker game procedures while dual rating as a Poker Floorperson

• Greets guests with a smile and friendly welcome and promotes superior customer service Secondary Duties and Responsibilities:

• Rates players accurately and resolves guest issues and concerns promptly and efficiently

• Demonstrates the four principles of spirit of Aquai (Welcoming, Mutual Respect, Cooperation and Building Relationships)

Minimum Education and Qualifications:

• High School Diploma or equivalent

• Graduate of Poker Dealer School or has previous experience dealing poker in a high volume, complex casino environment

• Must successfully pass a Mohegan Sun Poker Dealer audition

• Must be able to read, write and communicate effectively in English Competencies: Incumbent will master the following competencies while in this position:

• Excellent written and verbal communication skills

• Excellent organizational and multi-tasking skills and the ability to delegate tasks

• Ability to maintain the game’s pace

• General knowledge of the gaming floor and property Training Requirements:

• Knowledge of all department policies, procedures, rules and regulations pertaining to the game

• Must be certified in tournament dealing by the Mohegan Sun Table Games training department or Tournament Manager

• Fully understands all gaming rules and regulations

• Required to attend annual CTR/SARC training and refresher courses Physical Demands and Work Environment:

• Must be able to work in a casino environment with smoke, low lighting and loud music and noises

• Must be able to bend and stretch for long periods of time while in the sitting position • Must be able to work in a fast paced environment with frequent interruptions

• Must be able to work various shifts and flexible hours