Rate Analyst jobs in Terre Haute, IN

Rate Analyst monitors, reviews, and evaluates service rates and charges for various public utilities. Calculates cost-of-service and performs related rate analysis. Being a Rate Analyst ensures filings comply with the Federal Energy Regulatory Commission requirements. Typically requires a bachelor's degree of business administration or related field. Additionally, Rate Analyst typically reports to a manager or head of a unit/department. The Rate Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Rate Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • Division/Department EUC SBU
    Location List PRF #
    Job Title HELPDESK
    Reports to Language
    :
    Stream : SERVICE DESK Type of position:
    Title
    Level of SD Admin
    General Description
    Responsibilities :-
    To manage the help desk staff to ensure consistent and high quality service to the customer's End users inline with all SLA s and KPI s.
    To maintain an effective and efficient help desk tightly linked with customer business objectives.
    Ensure continuous improvement of services provided to customer end users.
    Provide Problem Management System support activities
    Act as technical liaison between help desk, customer business groups, and IM support groups
    Maintain technical skill continuity and consistency of help desk staff
    Develop improvement programmes based on the results of customer survey and other measures to meet agreed levels.
    Ensure operational excellence of the help desk. Implement Global problem Management and Escalation process.
    Implement & maintain staffing and scheduling for helpdesk. Ensure that necessary staffing is there to provide adequate coverage and maintain SLA.
    Work with Application and Infrastructure Development teams to ensure a smooth transition of new h/w and s/w into support by the help desk
    Includes preparation of help desk staff to support new technology
    Maintain skills inventory of help desk analysts and Work Request Co-ordinators:
    Evaluate technical skills
    Develop and maintain Training Plan
    Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
    Implement complaint handling (management escalation) process for the help desk.
    Liaison with the training team on issues of staff preparedness, How Tos , FAQ's , training, etc. for both helpdesk and for the end user community
    Should keep knowledge updated by going through documentation periodically,updating documentation whenever new/change in process.
    Documentation of help desk processes and manage help desk related projects
    Liaison between help desk and other groups on technical support issues:
    Proactively work with other groups on normal process support issues
    Reactively work with other groups,gather technical information at outages,reduced services,emergencies or other exceptions from normal process
    Technical Requirements
    Strong Service Orientation
    Strong inter-personal skills
    Ability to operate effectively in multi-national and multi-cultural business
    Disciplined and systematic problem solving skills required
    Good analytical and root cause analysis skills
    Hands-on work experience with the following:
    Windows Operating systems
    Clients: Windows XP, Windows 2000, Windows 98
    Servers: Windows 2000, Windows 2003
    Remote desktop connectivity applications,
    MS Office Suite: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook/Exchange,
    Internet browsers (e.g. Explorer, Netscape, Firefox),
    VPN and remote dial-in users
    Support for laptop, desktops, and printers
    PDA and blackberry support
    Others: Adobe Acrobat and other common desktop applications
    Soft Skills
    Other Skills / Experience
    Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
    Ability to learn new information quickly and the willingness to do so at all times.
    Customer Focus
    Teamwork
    Technical Expertise
    Interpersonal Effectiveness
    Concern for Order and Quality
    . Seek solutions to chronic problems
    Years of Experience
    Certification requirements
    Education requirements
    Reviewed by Title
    Approved by Title
    Date Posted
    Date Hired
    HCL Confidential
    - Bachelors / Masters / Equivalent
    Relavant : Minimum of 3 years supervisory experience in managing technical help desk/service desk
    - Preferred MCP/MSCE/MSCA or HDI SCM or Cisc
  • 14 Days Ago

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QA Analyst
  • Actalent
  • Terre Haute, IN OTHER
  • QA AnalystInterested in this role? Reach out directly to apply TODAY to Grace Williams at grawilliams@actalentservices .comDescription:The Quality Assurance Technician will be responsible for conduct...
  • 13 Days Ago

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International Analyst
  • Rocket Lawyer
  • Brazil, IN FULL_TIME
  • About Rocket LawyerWe believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the ...
  • 14 Days Ago

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SENIOR ANALYST
  • HCL Technologies
  • Brazil, IN FULL_TIME
  • Hands on experience with O365 tools like Outlook, MS-TEAMS, OneDrive and OneNote Hand-on experience in configuring laptop/desktop for end-users. Hands -on experience in upgrading windows OS, installin...
  • 3 Days Ago

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Case Analyst
  • Binance
  • Brazil, IN FULL_TIME
  • Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to a...
  • 21 Days Ago

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Cybersecurity Analyst
  • LE018 Evo W12 Inovacoes Tecnologicas Ltda.
  • Brazil, IN FULL_TIME
  • - It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description INTRODUCTION: As a Cybersecuri...
  • 24 Days Ago

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0 Rate Analyst jobs found in Terre Haute, IN area

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Key Account Manager
  • Baumann Paper Company
  • Earn a base salary plus a competitive commission and bonus structure. Work Monday - Friday with your weekends and evenin...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Telemetry - $2,251 per week
  • Hiring Now!
  • Terre Haute, IN
  • LanceSoft is seeking a travel nurse RN Telemetry for a travel nursing job in Terre Haute, Indiana. Job Description & Req...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - ICU - Intensive Care Unit - $2,170 per week
  • Lancesoft
  • Terre Haute, IN
  • LanceSoft is seeking a travel nurse RN ICU - Intensive Care Unit for a travel nursing job in Terre Haute, Indiana. Job D...
  • 4/19/2024 12:00:00 AM

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Local Contract Nurse RN - ICU - Intensive Care Unit - $55-57 per hour
  • Lancesoft
  • Terre Haute, IN
  • LanceSoft is seeking a local contract nurse RN ICU - Intensive Care Unit for a local contract nursing job in Terre Haute...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Outpatient Med Surg - $3,065 per week
  • Lancesoft
  • Terre Haute, IN
  • LanceSoft is seeking a travel nurse RN Outpatient Med Surg for a travel nursing job in Terre Haute, Indiana. Job Descrip...
  • 4/19/2024 12:00:00 AM

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Travel Nurse RN - Med Surg - $3,065 per week
  • Hiring Now!
  • Terre Haute, IN
  • LanceSoft is seeking a travel nurse RN Med Surg for a travel nursing job in Terre Haute, Indiana. Job Description & Requ...
  • 4/18/2024 12:00:00 AM

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Travel Nurse RN - Outpatient Med Surg - $3,065 per week
  • Hiring Now!
  • Terre Haute, IN
  • LanceSoft is seeking a travel nurse RN Outpatient Med Surg for a travel nursing job in Terre Haute, Indiana. Job Descrip...
  • 4/17/2024 12:00:00 AM

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Local Contract Nurse RN - Med Surg - $54-56 per hour
  • TRS Healthcare
  • Terre Haute, IN
  • LanceSoft is seeking a local contract nurse RN Med Surg for a local contract nursing job in Terre Haute, Indiana. Job De...
  • 4/15/2024 12:00:00 AM

Terre Haute is located alongside the eastern bank of the Wabash River in western Indiana. The city lies about 75 miles (121 km) west of Indianapolis. According to the 2010 census, Terre Haute has a total area of 35.272 square miles (91.35 km2), of which 34.54 square miles (89.46 km2) (or 97.92%) is land and 0.732 square miles (1.90 km2) (or 2.08%) is water. The Wabash River dominates the physical geography of the city, forming its western border. Small bluffs on the east side of city mark the edge of the historic flood plain. Lost Creek and Honey Creek drain the northern and southern sections ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Rate Analyst jobs
$80,177 to $98,545
Terre Haute, Indiana area prices
were up 1.3% from a year ago

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President Donald Trump’s pining for negative rates was widely panned on Wall Street where strategists and traders said such a move would be unjustified and extreme, and not advisable based on the experience in other countries.
December 19, 2019
Rate Analyst in Concord, NH
Have you worked as a Freight Rate Analyst? Help other job seekers by rating your experience as a Freight Rate Analyst.
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Rate Analyst in Mcallen, TX
Experience with preparation and filing of rate cases preferred Preferred.
January 17, 2020