POSITION SUMMARY
This position functions under the guidance of the Administrative Assistant to the CEO and is responsible for initiating and implementing the clerical and office support roles required in operating effective administration of the Tribal government office. The incumbent shall also be the first to greet members and guests, being friendly and knowledgeable. A high degree of professionalism and responsibility is required for performing as the key communicator amongst all staff.
ESSENTIAL FUNCTIONS
The Nottawaseppi Huron Band of the Potawatomi reserves the right to change, amend, add, delete and otherwise assign any and all duties, responsibilities, and positions titles as it deems necessary to meet the needs of the government.
- Answers telephone calls and directs calls to appropriate department or person or handles calls if applicable, with tact, good judgement and poise.
- Meets and greets public, provides general information and deals effectively with a variety of personalities and situations requiring tact, good judgment, and poise.
- Must be able to utilize Microsoft Office Suite including Word, Excel and Outlook and assists executive and/or other key staff with clerical support functions; including correspondence, mailings, record keeping or data entry of spreadsheet detail, etc.
- Maintains a working knowledge of Tribal programs, services and functions that are available to Tribal and community members.
- Keeps the physical environment in the lobby, receptionist area and hallways in top professional condition; including bulletin boards, calendars, and information displays, organizing business cards and requesting additional business cards from Team Members as needed.
- Prepares outgoing mail; run mail, compile certified, etc.
- Intakes, sorts, date stamps, logs secure parcels, distributes daily mail and incoming faxes to the correct person or department.
- Monitors/maintains mail room office supplies.
- Assist visitors with badges and direct them where to sign-in, contacting requested personnel and/or occasional assistance with escorting.
- Coordinate with IT Department for Hunt Group requests for office closures, and update general line voicemail.
- Tracks, logs, secures all lost and found items.
- Performs other duties as assigned.
MINIMUM REQUIREMENTS
Required Qualifications: An individual must be able to demonstrate the ability to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. To perform this job successfully, an individual must meet the minimum qualifications.
- HS Diploma or G.E.D. required.
- One-year experience in a similar setting.
- Ability to understand, gain knowledge and appreciate the differences with the Native American culture and customs.
- Must be able to successfully complete and pass a comprehensive background investigation and drug screening.
- Ability to become CPR/First Aid certified.
- Ability to meet and greet visitors with professionalism, tact, courtesy and respect and poise.
- Ability to work well independently and with team members and other staff in a team-oriented environment.
- Ability to comprehend and abide by Tribal, federal and other relevant environmental regulations/codes.
- Ability to maintain strict confidentiality.
- Must be able to adjust schedule as needed or required.
- Have the ability to use discretion and problem-solving methods in the course of conflict management.
- Ability to organize and maintain electronic and physical files.
- Ability to read and interpret documents.
- Good knowledge of contemporary office methods and procedures, telephone techniques and etiquette, filing, and office machine usage.
- Excellent grammatical skills, including spelling and punctuation.
- Working knowledge of Microsoft Office Suite including Word, Excel, Outlook and ability to learn other software as deemed necessary.
- Must possess excellent verbal and written communication skills.
- Capable of multi-tasking in a fast-paced environment with capacity to change priorities quickly.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish your work.
- Professional demeanor and appearance.
PREFERRED REQUIREMENTS
- Associate’s degree in office administration or equivalent.
- Two or more years of experience in a similar setting.
- Must maintain a valid driver’s license with good driving record; GSA certifiable.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical surroundings are a general office environment. Requires mobility, frequent walking, standing, sitting stationary for extended periods of time and the employee must occasionally lift and/or move up to 25 pounds. The employee is frequently required to talk or hear both in person and utilizing phone/headset; occasionally required to use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision and ability to focus on computer screens for extensive periods of time.
The noise level in the work environment is usually quiet.
Must be able to work flexible hours when necessary, or as directed.
SECURITY SENSITIVE
This position may contain information that is security sensitive and thereby subject to additional provisions.
INDIAN PREFERENCE
Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, spouses of NHBP citizens and members of other federally recognized Indian Tribes.
Fair Employment Practices Code (FEPC)
All applicants are subject to a comprehensive background check and must pass a drug screen.
NHBP does not recognize the use of recreational or medical marijuana.