Receptionist greets visitors and maintains visitor logs. Completes security procedures such as issuing badges or visitor passes. Being a Receptionist performs administrative activities such as booking meeting rooms, arranging transportation, receiving and sending mail and packages. Responds to internal and external inquiries. Additionally, Receptionist may provide back up for clerical projects or route phone calls. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Receptionist works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
COMPANY SUMMARY:
Hiawatha Valley Mental Health Center is the community leader in delivering exceptional, responsive and consumer focused behavioral health services. In 1964, we were established by a dedicated group of concerned citizens and government officials of Houston, Wabasha, and Winona counties. In 1965, we opened our first clinic in Winona. Today we have clinics located in Winona, Houston, Wabasha, Goodhue and Fillmore counties.
At Hiawatha Valley Mental Health Center, we know the importance of work life and family life balance. We allow flexibility in staff members scheduling to meet this need. We pride ourselves on helping our employees grow and develop within the agency by hiring internally within our organization, when possible. For staff members that need Clinical Supervision to pursue licensing, we offer this education training at Hiawatha Valley Mental Health Center for free. We are a mission driven organization and continue to be the leader in providing exceptional mental and behavioral support and services to enhance the well-being of our communities through a non-profit structure.
JOB SUMMARY: Greet all people who are calling and/or coming into the reception area of Hiawatha Valley Mental Health Center. Verify client information at each visit, including insurance information, and update in computer as needed; collect client payments; schedule/reschedule clients. Work cooperatively, efficiently, and effectively with both client and staff to ensure needs of clients/Hiawatha Valley Mental Health Center are met.
JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:
PHYSICAL REQUIREMENTS FOR POSITION: Must be able to walk, sit, stand, crouch, twist, bend, reach overhead, maneuver stairs and stretch in a manner conducive to the execution of daily activities. Must be able to move around the office on a daily basis. While performing the duties of this job, the employee must communicate with others and exchange information. This is primarily a sedentary position (standing and/or sitting). Employee regularly operates a computer and other office equipment on a daily basis. Occasional bending and lifting of office materials up to 30 lbs.
NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Office Manager.
EQUIPMENT USED: Microsoft Office (Word, Excel and Outlook programs), billing/schedules/clinical software, 10-key calculator, personal computer, laser printer, copier, fax machine, postage meter, telephone/cell phone, multi-line phone system.
JOB QUALIFICATIONS AND REQUIREMENTS:
WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.
BENEFIT SUMMARY:
EEO- We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Completion of and passing the background check is required and a part of the application process, if a job offer is extended to an applicant. Completion of the mental health practitioner verification form and/or professional conduct inquiry form will also be a part of the application process if applicable to the position.
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