Records Clerk jobs in Germantown, MD

Under general supervision, responsible for maintaining filing systems to meet administrative, legal, regulatory, and financial requirements. Responds to internal and/or external information enquires. Maintains original documentation in permanent chart area. Reports to Program Manager.

ESSENTIAL JOB FUNCTIONS

• Maintains complete current and historical client record.
• Maintains supporting documentation in an organized fashion and files when appropriate.
• Implements record retention and disposal schedules as required.
• Manages the changeover from paper to electronic management systems.
• Scans external reports and Part C documentation daily.
• Assists the Early Intervention Program with the break down of records on discharged clients timely and accurately.

ADDITIONAL JOB FUNCTIONS

• Must have good communication skills, computer skills, ability to work with others as a team.
• Basic experience with office equipment (telephone, copy machine, fax).
• Ability to apply common sense and understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving few concrete variables in standardized situations.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Must be able to read, write, speak and understand the English language.
• Must possess the ability to make independent decisions, follow instructions, and to accept constructive criticism when circumstances warrant such action.
• Must have patience, tact, a cheerful disposition and enthusiasm, as well as the willingness to interact others.
• Must possess the ability and willingness to work professionally with other personnel, patients, family members and guests.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively unsupervised for extended periods of time.
• Must not pose a direct threat to the health and safety of other individuals in the workplace.

PATIENT RIGHTS/ ORGANIZATIONAL ETHICS CUSTOMER FOCUS:

• Maintains and protects confidentiality regarding all patients.
• Demonstrates customer and quality focus. Delivers to high standards and exercises good judgment in meeting customer needs both internally and externally.
• Demonstrates a positive image and shows respect for all families served in the program.
• Professional and courteous use of the phone.
• Demonstrates integrity, behaves ethically and honestly.

MINIMUM TRAINING AND EXPERIENCE

• Requires a high school diploma or equivalent.
• Prefers 1-2 years experience in Information Management or related fields.

The schedule will be M-F 9:00am – 3:30pm (30 hrs per week).

EMPLOYEE BENEFITS

• Medical, dental and vision
• Flexible Spending & Health Savings Accounts
• 401(k), including an employer match
• Generous Paid Time Off plan
• Education Assistance
• Life Insurance
• Employee Assistance Program (EAP)
• Short-term disability (STD)
• Long-term disability (LTD)
• As Grafton is a 501(c)(3) non-profit, you may be eligible for federal student loan forgiveness

The Hiring Manager will start to review applications next week Wednesday, April 17th. 

If you have issues applying or have any questions about this position, please reach out to us at HR@Grafton.org.

Grafton is an equal employment opportunity employer and tobacco-free workplace.

#PROFGrafton