Records Clerk, Sr. jobs in Cheyenne, WY

• Provides customer service to internal and external customers, which includes answering phones and greeting walk-in visitors, responding to requests for information from staff and/or the general public; answering routine questions.
• Performs clerical tasks, which includes collecting fees, fines and other payments; receiving, processing, sorting, filing, and/or distributing a variety of correspondence, materials, billings, payments, deliveries, mail, and/drop paperwork and other applicable documents.
• Enters information into applicable court databases and/or other computerized systems to collect and maintain court records and information in assigned area of responsibility and process court motions.
• Prepares, records, and/or maintains information, to include verifying files and information for accuracy and ensuring appropriate corrections.
• Performs other duties of a similar nature or level.

• Customer service principles;
• Computers and related software applications;
• Criminal coding concepts;
• Federal, state, and local laws, rules, and regulations;
• Office procedures, methods, and equipment;
• Data entry techniques;
• Criminal history information.

• Providing customer service;
• Maintaining records;
• Performing data entry;
• Operating standard office equipment;
• Using computers and related software applications;
• Reviewing reports for accuracy;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

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