Duties & Responsibilities:
- Review candidate applications and résumés within a timely fashion, ensuring each candidate meets the minimum qualifications and experience requirements for the associated role.
- Conduct a high volume of detailed phone interviews on a daily basis, assessing the quality of each candidate’s responses relative to the needs of the role, providing them with a clear overview of the company and position(s) applied to, and instilling excitement about the potential of working for RIVO.
- Schedule candidate interviews, ensuring a high level of accuracy and attention to detail when managing the coordination of interview details according to the needs of the candidate, interviewer(s), role, and company.
- Prepare materials for daily on-site interviews, notifying building security and receptionist of guest information, printing résumés for hiring managers, greeting candidates with a welcoming demeanor upon arrival, and escorting them to their interview location.
- Conduct in-depth interviews with sales candidates, focusing on their communication skills and intrinsic motivation to thrive in a call center sales environment.
- Collaborate with the Talent Acquisition Manager and hiring managers to ensure alignment on candidate qualifications for additional assigned roles.
- Assist with candidate communication via phone and email; conducting check-in conversations with candidates pending in the pipeline, re-scheduling interviews, offer negotiations for selected sales candidates, and sending final decision communication as needed.
- Maintain ATS systems and team spreadsheets with accurate candidate information, ensuring status notes and interview information are up to date and candidates are dispositioned properly within a timely manner.
- Initiate the background check, employment verification, and reference check process post offer acceptance, working with the HR team to ensure a smooth transition for candidates from acceptance to onboarding and proper documentation of candidate records.
- Complete special projects and strategic initiatives for Talent Acquisition and assist broader HR team programs, projects, and initiatives as assigned.
- Performs other duties and responsibilities as assigned.
Education and Experience:
- Bachelor’s degree in Human Resources, Business Administration, or related field required.
- Proven experience as a Recruiting Assistant or Recruiting Coordinator required.
- Prior experience focused on call center and/or sales recruitment highly preferred.
Skills:
- Strong familiarity with standard recruiting principles, practices, and procedures.
- Strong familiarity with recruiting platforms and ATS systems (Indeed, LinkedIn Recruiter, ADP WorkforceNow).
- Strong knowledge of California laws and regulations applicable to hiring and recruitment.
- Excellent understanding of the skills and attributes required for candidate success in call center sales roles.
- Excellent interpersonal and customer service skills.
- Excellent verbal and written communication skills.
- Excellent attention to detail, time management, and organizational skills.
- Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
- Ability to handle sensitive, confidential information with the utmost discretion.
- Proficient in Microsoft Office Suite or related software.
This job description may be changed to include new duties, responsibilities and tasks or change existing duties as management deems necessary and reasonable to support the needs of the role, department and/or organization.
We offer a comprehensive compensation and benefits package where you will be rewarded based on your performance and recognized for the value you bring to the business. A reasonable estimate of the salary range for this job is $24.00 to $32.00. Individual salaries within those ranges takes into account the wide range of factors that are considered in making compensation decisions including but not limited to education; experience and training; licensure and certifications; knowledge and skill sets; and other business and organizational needs.
Limitations & Disclaimer:
This job description is meant to describe the general nature and level of work being performed as a Recruiting Specialist; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.
