Regional Customer Service Manager jobs in Cranston, RI

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2020 Salary.com)

Filters

183 Regional Customer Service Manager jobs found in Cranston, RI area

N
Remote Outbound Customer Service Rep
  • NexRep
  • Attleboro, MA
  • Manage sensitive issues while maintaining the highest level of professionalism About You: While not required, customer service and some sales experience are preferred. Knowledge of the healthcare ...
  • 2 hours ago

A
Customer Service Specialist (826792Z)
  • Atrium
  • Providence, RI
  • Ability to lift 25-50 pounds to help manage stock room inventory * Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services; must be ...
  • 3 hours ago

O
Call Center/Customer Service Specialist (Multiple Opening)
  • Optimize Manpower Solutions, Inc.
  • Providence, RI
  • Call Center/Customer Service Specialist (Multiple Opening) Location: Providence, RI Duration: 3+ ... Contact Tracers will use RI's COVID 19 customer relationship management (CRM) tool to call and log ...
  • 10 hours ago

3
CSR - Customer Service + Sales Representatives
  • 3MK, Inc.
  • Providence, RI
  • A love of learning and a growth mindset * 2-4 year degree OR a background some background in sales, as a manager, assistant manager, or team lead, retail, marketing, customer service, or any level of ...
  • 2 days ago

S
Representative, Bilingual Customer Service, East Providence, RI (Full Time)
  • Santander Holdings USA Inc
  • Foster, RI
  • Ability to adhere to policies, procedures, and instructions of management. * Ability to educate customer on a service or product solution. * Ability to respond and assist customers with inquiries and ...
  • 2 days ago

M
Customer Service Representative - HOSPITALITY EXPERIENCE WANTED!
  • Momentum Marketing
  • Providence, RI
  • We are currently hiring for our Customer Service and Sales Representative Position. Don't worry ... Think you have what it takes to grow into a Management position? LET'S DO IT! Momentum Marketing is ...
  • 3 days ago

M
Customer Service / Sales Rep - HOSPITALITY EXPERIENCE WANTED!
  • Momentum Marketing
  • Providence, RI
  • Momentum Marketing is looking to fill an ENTRY-LEVEL Customer Service and Sales Representative ... Leadership Development Priority/Time Management Business/Organizational Development Financial ...
  • 4 days ago

M
Auction Assistant - Customer Service Specialist for Estate Sales
  • MaxSold
  • Providence, RI
  • Positions Available In Your Region Auction Assistants will be trained to work the following ... Provide superior customer service to customers at all times * Perform other duties as assigned
  • 5 days ago

Cranston, once known as Pawtuxet, is a city in Providence County, Rhode Island, United States. With a population of 80,529 at the 2010 census, it is the third largest city in the state. The center of population of Rhode Island is located in Cranston. Cranston is a part of the Providence metropolitan area. Cranston was named one of the "100 Best Places to Live" in the United States by Money magazine in 2006. It is among the top 25 safest cities in the country, according to CQ Press's research. According to the survey done by 24/7 Wall St website, Cranston ranked 36th on the list of “America’s ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$134,352 to $189,789
Cranston, Rhode Island area prices
were up 1.6% from a year ago

Regional Customer Service Manager in Cincinnati, OH
Manage internal / external stakeholder expectations through alignment on required improvement actions and provide support for resolution.
November 12, 2019
Determine feasibility to acceptance of customer requirements based upon established policies.
November 16, 2019
Drive excellence and Partner.
January 07, 2020