Regional Operations Director jobs in Cambridge, MA

Regional Operations Director plans and directs an organization's operational policies, objectives, and initiatives for a divisional or regional business segment. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Regional Operations Director executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Regional Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The Regional Operations Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Regional Operations Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

C
Regional Director of Operations
  • Compass Group Careers
  • Boston, MA FULL_TIME
  • Compass Community Living

    Pay Grade: 16

    Location: Chicago, IL

    Reports To:

    Salary: $120,000.00 - $130,000.00

    Other Forms of Compensation: Bonus

    With people as our core and a deep commitment to exceptional hospitality, Strategic Dining Services an affilate of CCL Hospitality Group, has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence.

    With four distinct operating companies – Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry’s future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions.

    We are hiring immediately for a Regional Director of Operations position.

    • 75% travel
    • Manage accounts in and around Chicago, IL
    • Track record of ensuring high-quality services, financial success, and client satisfaction within the region while providing strong leadership.
    • Experience in multi-unit management in contract food services, required
    • While not mandatory, culinary experience is a big plus, as it contributes to our commitment to excellence.
    • Is proficient in Compass Group systems like OMS, MUS, efinance, and myorders, ensuring seamless operations, not required but preferred
    • Excels in written and verbal communication with internal teams and external partners.
    • Demonstrates exceptional leadership, training skills, and the ability to influence effectively.
    • Is adept at cultivating strong relationships, influencing and inspiring teams.
    • Embodies a hands-on leadership style, believing that building robust relationships leads to success.

    Job Summary:

    As the Regional Director of Operations, you will be responsible for the overall operation, growth, and profitability of the region. You will provide the vision and strategic leadership to drive resident and client satisfaction through the delivery of best-in-class dining and hospitality experiences. In this hands-on leadership role, you must have the ability to travel to regional communities to provide ongoing training and support to unit food and beverage leadership teams, quality assurance, and to identify areas of opportunity. This role requires a strong background in food and beverage management, exceptional financial management skills, building and leading diverse teams, and a passion for delivering outstanding resident experiences.

    Account Management & Client Relations:

    • Balance company goals and regulatory agency requirements with individual client objectives to create a personal program that meets resident needs.
    • Conduct quarterly business reviews with client to make certain community objectives are being met, communicate industry trends, and ensure client has opportunity to share critical feedback.
    • Actively participate in food service-related committees within assigned communities, or otherwise be involved in and visible at special events within each assigned facility, to demonstrate the company’s team approach and commitment to the community.
    • Strong problem-solving and decision-making skills, with the ability to handle multiple priorities in a fast-paced multi-site environment.
    • Flexibility to travel between communities within your region. Develop priority-focused consultation agendas in advance of visits. Ensure that community staff are given ample opportunity to schedule themselves to attend.
    • Drive guest satisfaction by maintaining product and service quality standards; Periodic property inspections, ensuring completion of company training programs and initiating corrective action as necessary.
    • Review resident surveys for service concerns and work with Executive Directors and the Director of Dining Services to address and resolve going forward.
    • Understand and leverage company support teams and systems to meet region Key Performance Indicators
    • Collaborate with department heads, executive chefs, restaurant managers, and other team members to create innovative menus and dining concepts that meet and exceed guest expectations.

    Business and Financial Acumen:

    • Ensure responsible financial management of assigned communities. In partnership with leadership team, develop annual budgets to accurately forecast financial performance, monitor financial reports to ensure budgetary compliance, and implement policies to deliver financial results in accordance with those budgets.
    • Timely completion of all daily, weekly or monthly reports as outlined in the corporate policy and procedures.
    • Participate in the sales process by assisting with contract negotiations and leading new opening services for the transition of new business accounts.
    • Collaborate with marketing team to develop and implement promotional initiatives, special events, and marketing campaigns to drive revenue and enhance resident experiences.
    • Coach and support operations team to effectively manage wages and controllable expenses.

    Team Building & Management:

    • Provide the vision, strategy, and tools to all team members to successfully execute their community dining program in order to exceed resident and client satisfaction.
    • Exceptional leadership abilities, with a demonstrated ability to motivate, develop, and manage a diverse team.
    • Provide both positive and negative feedback to department, team or individual staff members, identifying areas for improvement and implementing training programs, as needed, through onsite meetings, virtual meetings, telephone calls, one on one coaching.
    • Recruit, train, mentor, and motivate a high-performing team of food and beverage professionals, fostering a culture of excellence and teamwork.
    • Utilize an “open door policy” to solicit employee feedback and address team member problems or concerns.

    Preferred Qualifications:

    • Bachelor’s degree in business, health care or related field, or equivalent comparable experience.
    • Confirmed ability to manage a team of six or more manager-level team members.
    • Minimum of two years’ experience in multi-unit management with a focus on Food Services.
    • Strong track record of driving customer satisfaction.
    • Proven ability to work effectively in an unstructured; fast paced and P&L environment.
    • Shown ability to mentor and develop team members.
    • Excellent written and verbal communication skills.

    Job Summary

    Apply to CCL today!

    CCL is a member of Compass Group USA

    Click here to Learn More about the Compass Story

    Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

    Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

    Applications are accepted on an ongoing basis.

    Associates at CCL are offered many fantastic benefits.

    • Medical
    • Dental
    • Vision
    • Life Insurance/ AD
    • Disability Insurance
    • Retirement Plan
    • Flexible Time Off
    • Holiday Time Off (varies by site/state)
    • Associate Shopping Program
    • Health and Wellness Programs
    • Discount Marketplace
    • Identity Theft Protection
    • Pet Insurance
    • Commuter Benefits
    • Employee Assistance Program
    • Flexible Spending Accounts (FSAs)

    CCL maintains a drug-free workplace.

    Req ID: 1289346

    Compass Community Living

    LYN PELLEGRINI

    [[req_classification]]

  • 16 Days Ago

B
Regional Director, Operations
  • Bond Vet
  • Boston, MA FULL_TIME
  • Bond Vet is building the next generation of veterinary clinics from the ground up — and we’re looking for a Regional Director, Operations to help lead Bond Vet’s high-growth business. This leader will...
  • 8 Days Ago

C
Regional Director of Operations
  • Compass Group
  • Boston, MA FULL_TIME
  • Compass Community Living Pay Grade: 16 Location: Chicago, ILReports To:Salary: $120,000.00 - $130,000.00Other Forms of Compensation: Bonus With people as our core and a deep commitment to exceptional ...
  • 15 Days Ago

C
Sr. Director, R&D Operations
  • Curie Bio Operations, LLC
  • Boston, MA FULL_TIME
  • Company Overview Curie.Bio is a founder-focused seed-stage venture firm combined with an industry-grade therapeutics accelerator focused on one thing: helping entrepreneurial founders launch viable th...
  • 10 Days Ago

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Regional Director Supply Chain Operations
  • Beth Israel Lahey Health - Non Executive
  • Boston, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Type: Regular Scheduled Hours: 40 Work Shift: Day (United States of America) This p...
  • 19 Days Ago

B
Regional Director Supply Chain Operations
  • Beth Israel Lahey Health - Non Executive
  • Boston, MA FULL_TIME
  • When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Job Type:RegularScheduled Hours:40Work Shift:Day (United States of America)This position...
  • 26 Days Ago

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0 Regional Operations Director jobs found in Cambridge, MA area

D
Operations Director
  • Dynisco
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/28/2024 12:00:00 AM

C
Director Of Operations
  • Cooper Connect
  • Boston, MA
  • Job Description Company: Chick-fil-A Copley Square Matt DeMichele-Rigoni is an Owner/Operator with rapid success. He was...
  • 3/28/2024 12:00:00 AM

E
Director of Operations
  • EverLine Coatings - Worcester / RI
  • Worcester, MA
  • Job Description Job Description Benefits: 401(k) Bonus based on performance Competitive salary Opportunity for advanceme...
  • 3/27/2024 12:00:00 AM

T
Director of Operations
  • Temple Shalom of Newton
  • Boston, MA
  • The Director of Operations, reporting to the Senior Rabbi, is responsible for the congregation's facilities, operations,...
  • 3/26/2024 12:00:00 AM

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Director of Operation
  • NESC Staffing, Corp
  • Billerica, MA
  • Job Description Job Description Director of Operations We are looking for someone with experience managing manufacturing...
  • 3/26/2024 12:00:00 AM

D
Operations Director
  • Dynisco, Inc.
  • Franklin, MA
  • Position Overview: The Director of Operations has overall responsibility for achieving Dynisco revenue and profitability...
  • 3/25/2024 12:00:00 AM

G
Director of Operations
  • Gabriele & Company
  • Bedford, MA
  • Our Bedford, MA client is an innovative leader in precision machining and forming of precision components used in aerosp...
  • 3/24/2024 12:00:00 AM

A
Director of Operations
  • Allied Universal®
  • Boston, MA
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/12/2024 12:00:00 AM

Cambridge (/ˈkeɪmbrɪdʒ/ KAYM-brij) is a city in Middlesex County, Massachusetts, and part of the Boston metropolitan area. Situated directly north of Boston, across the Charles River, it was named in honor of the University of Cambridge in England, an important center of the Puritan theology embraced by the town's founders.:18 Harvard University and the Massachusetts Institute of Technology (MIT) are in Cambridge, as was Radcliffe College, a college for women until it merged with Harvard on October 1, 1999. According to the 2010 Census, the city's population was 105,162. As of July 2014[update...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Operations Director jobs
$318,945 to $574,545
Cambridge, Massachusetts area prices
were up 2.5% from a year ago

Regional Operations Director in Fort Wayne, IN
Job Description The Security Director, Operations is the senior security operations leader … The Security Director, Operations is responsible for directing and leading the security … The Security Director, Operations works with the Regional Security Manager, Operations and ….
December 24, 2019
Regional Operations Director in Gainesville, FL
Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition.
December 23, 2019
Regional Operations Director in Denver, CO
My client is seeking a Regional Director of Operations for multiple independent living retirement sites in Wisconsin and Illinois.
January 10, 2020