Regional Operations Director jobs in Grand Rapids, MI

Regional Operations Director plans and directs an organization's operational policies, objectives, and initiatives for a divisional or regional business segment. Develops strategies and deploys tactics to attain short- and long-term financial and mission-critical operational goals. Being a Regional Operations Director executes organizational strategies. Implements operational processes to meet the needs of the business, produce sustainable growth, and minimize risk. Additionally, Regional Operations Director ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives. Requires a bachelor's degree. Typically reports to top management. The Regional Operations Director manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Regional Operations Director typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Regional Operations Director
  • GO Riteway Transportation Group
  • Zeeland, MI FULL_TIME
  • GO Riteway’s Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusing on Safety, Integrity, and Teamwork.


    TITLE: Regional Operations Director

    LOCATION: 3306 Centennial St, Zeeland, MI 49464

    REPORTS TO: Vice President of Operations – Commercial Services Division

    EMPLOYEE:
    Full Time, Exempt

    POSITION SUMMARY:
    GO Riteway is looking for a detail orientated Operations Director with a high standard for service quality to manage and grow our Indiana and Michigan locations. This individual will have full P&L responsibilities and lead commercial sales and operational activities in this region, ensuring the business runs efficiently and profitably.

    The Operations Director will be responsible for establishing and developing strategies that contribute to safe, on-time, and consistent service to all customers. The role is responsible for ensuring that the business remains in compliance with federal, state, and Department of Transportation (DOT) requirements regarding safety.

    The position will play a pivotal role in the growth and development of GO Riteway by cultivating new business and increasing GO Riteway’s visibility in the region. The Operations Director will develop sales growth initiatives with senior sales staff and lead the successful execution of these strategies.

    MANAGMENT ROLES AND RESPONSIBLITIES:
    • Work cohesively with Michigan and Indiana operation’s teams to ensure consistent process execution; including customer service management, contract management, efficient scheduling, fleet and driver optimization, etc.
    • Drive accountability of the management teams toward the improvement of sales metrics: quote to charter conversion, new business development, new services to existing customers, contract proposal development, etc.
    • Monitor resource utilization and provide updates to key metrics to serve as success benchmarks
    • Work closely with corporate leaders on strategy and execution of key initiatives, while driving a culture of employee development and retention
    • Demonstrate behaviors consistent with the GO Riteway’s expectations as it pertains to interactions with customers, colleagues, direct reports, and vendors.
    • Manage regional vendor relationships
    • Collaborate with regional maintenance management to ensure timely vehicle maintenance and reduce overall down-time
    • Direct Sales Responsibilities
      • Sales expansion through new business and existing account development
      • Develop and implement regional pricing strategies
      • Drive strategic growth by assessing new regional facility opportunities
      • Develop and maintain senior-level relationships with key customers

    COMPETENCIES REQUIRED:
    • Initiative: Demonstrates a proactive approach to work, putting forth energy to achieve desired results
    • Adaptability: Easily adjusts plans in response to anticipated or unforeseen changes.
    • Customer Focused: Highly customer-centric, consistently follows through to meet or exceed customer expectations.
    • Problem-Solving: Data‐driven and analytical with strong technical abilities. Champion of change; adaptable and flexible. Ability to effectively multi‐task.
    • Managing Conflict: Utilizes an appropriate interpersonal style to mitigate tension and resolve conflicts
    • Safety Focus: Being aware of conditions and circumstances that affect one's own safety and the safety of others and takes appropriate action to correct unsafe conditions.
    • Developing Others: Offers constructive, ongoing feedback on job performance to facilitate individual growth.
    • Leadership: Demonstrates strong leadership across all functional areas.
    • Motivating Others: Uses Influence skills to guides other to accomplish work objectives.
    • Strong Management Skills: Exceptional organizational skills. Ability to analyze and make business case for all recommendations. Supports and empowers team. Strong engagement and effective leadership in continuous improvement, productivity, efficiency, and operational throughput.
    • Strong Interpersonal Skills: Experienced in mediation and conflict resolution processes. An attentive listener who is understanding, empathetic, and personable to employees.
    • Education and Training: Bachelor’s Degree
    • Experience: Possesses over 8 years of proven experience in sales management.

    EOE of Minorities/Females/Vets/Disability

    We Go the Extra Mile!
  • 12 Days Ago

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Regional Operations Director
  • GO Riteway
  • Zeeland, MI FULL_TIME
  • GO Riteway's Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists. We will accomplish this by focusin...
  • 14 Days Ago

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SUBSTITUTE CUSTODIAN (#1303)
  • Operations
  • Ada, MI PART_TIME
  • Substitute CustodianCompensation $12.00 per hour / Part Time / Covering 1st, 2nd, and 3rd shift positionsPerforms regular cleaning duties in school buildingsDuties include: vacuuming, mopping, sanitiz...
  • 21 Days Ago

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Director of Operations
  • VisionSpark
  • Grand Rapids, MI FULL_TIME
  • HALYARDDIRECTOR OF OPERATIONSAre you someone who thrives in balancing leadership and collaboration? Do you bring that Division 9 expertise and know how? Can you lead a work environment that values bot...
  • 5 Days Ago

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Director of Operations
  • Social House
  • Grand Rapids, MI FULL_TIME
  • Position Overview:The Restaurant Director of Operations plays a pivotal role in overseeing the daily operations of the restaurant, ensuring efficiency, profitability, and exceptional customer service....
  • 6 Days Ago

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Director of Operations
  • Social House
  • Grand Rapids, MI FULL_TIME
  • Position Overview:The Restaurant Director of Operations plays a pivotal role in overseeing the daily operations of the restaurant, ensuring efficiency, profitability, and exceptional customer service....
  • 6 Days Ago

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0 Regional Operations Director jobs found in Grand Rapids, MI area

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Prep Cook - Big E's Downtown GR
  • Suburban Inns
  • Grand Rapids, MI
  • ?Do you have a passion to cook for others? Big E's in Downtown Grand Rapids has the opportunity to cook amazing food for...
  • 4/22/2024 12:00:00 AM

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Territory Manager - Janitorial Full Time Evenings $22/hr
  • Corporate Cleaning Group
  • Muskegon, MI
  • Full-Time/Part-Time Full-Time Shift Evenings Schedule 5pm-1am Description Thanks for clicking on us! Are you looking for...
  • 4/22/2024 12:00:00 AM

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HVAC Service Sales Development Rep
  • Johnson Controls International
  • Grand Rapids, MI
  • Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, ou...
  • 4/21/2024 12:00:00 AM

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Bartender - Big E's Downtown GR
  • Suburban Inns
  • Grand Rapids, MI
  • Do you have a passion to make and serve the best drinks for the best customers? Big E's Downtown Grand Rapids has the op...
  • 4/21/2024 12:00:00 AM

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Restaurant Manager
  • Chick-fil-A Restaurants
  • Grand Rapids, MI
  • POSITION OBJECTIVE: Looking for a fulfilling job in a lively atmosphere? Are you a natural leader, eager to make a posit...
  • 4/20/2024 12:00:00 AM

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Host - Big E's Downtown GR
  • Suburban Inns
  • Grand Rapids, MI
  • Big E's Sports Bar and Grill in Downtown Grand Rapids has the opportunity to host some amazing guests every day and make...
  • 4/20/2024 12:00:00 AM

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Assistant Operations Manager
  • Associated Couriers LLC
  • Comstock Park, MI
  • Job Type Full-time Description For nearly 50 years, Associated Couriers has been answering the call to create a healthie...
  • 4/20/2024 12:00:00 AM

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Hospice RN Executive Director
  • Heartland Hospice
  • Fremont, MI
  • Our Company: Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home healt...
  • 4/11/2024 12:00:00 AM

Grand Rapids is the second-largest city in Michigan, and the largest city in West Michigan. It is on the Grand River about 30 miles (48 km) east of Lake Michigan. As of the 2010 census, the city population was 188,040. In 2010, the Grand Rapids metropolitan area had a population of 1,005,648, and the combined statistical area of Grand Rapids-Muskegon-Holland had a population of 1,321,557. Grand Rapids is the county seat of Kent County. A historic furniture-manufacturing center, Grand Rapids is home to five of the world's leading office furniture companies, and is nicknamed Furniture City. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Operations Director jobs
$275,356 to $496,034
Grand Rapids, Michigan area prices
were up 1.3% from a year ago

Regional Operations Director in Fort Wayne, IN
Job Description The Security Director, Operations is the senior security operations leader … The Security Director, Operations is responsible for directing and leading the security … The Security Director, Operations works with the Regional Security Manager, Operations and ….
December 24, 2019
Regional Operations Director in Gainesville, FL
Basic Functional Experience - 5 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical Nutrition.
December 23, 2019
Regional Operations Director in Denver, CO
My client is seeking a Regional Director of Operations for multiple independent living retirement sites in Wisconsin and Illinois.
January 10, 2020