Regional Service Manager jobs in Auburn, ME

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Service Manager - Norway, ME
  • VIP Tires & Service
  • Norway, ME FULL_TIME
  • TITLE: Service Manager                                         REPORTING TO: District Manager / Market Manager          EMPLOYMENT CLASSIFICATION: Exempt   GENERAL SUMMARY:   The Service Manager:   ·         Must be an inspirational leader who lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional experience for every customer.   ·         Fulfills VIP’s vision where all VIP Professionals love their jobs because they are appreciated, well-prepared, enjoy serving others, and find personal success as a member of the VIP family.   ·         Creates a working environment aligned with VIP’s team culture that attracts and recognizes high-performing, career-minded people, encourages engagement from everyone, and fosters personal growth.   ·         Maintains a safe workplace and ensures compliance with all policies and federal, state and local regulations.   ESSENTIAL DUTIES & RESPONSIBILITIES: 1.       Makes sure that workplace safety is Priority #1.  Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management. 2.       Team Building: Build an Extraordinary Team that delivers a different and better customer experience to every customer a.       Hire the best associates in the area b.       Develop a superior team                                                                      i.      Ensure all associates have taken and passed all of their required LMS training                                                      ii.      Have all associates complete any and all relevant vendor training.                                                    iii.      Make sure all associates are T.I.A basic automotive service certified                                                    iv.      Career path with associates during structured associates coaching sessions                                                      v.      Sign up associates and provide study material for any applicable ASE certifications c.       Proper scheduling of the team to make sure they are able to meet our customers needs all hours of operation. d.       Effectively communicate with the team throughout the day, daily huddles and bi-monthly store meetings. e.       Monitor e-mail frequently for customer appointments and communication. f.        Train, support and deliver the 5 for 5 process to educate our customers about their vehicle’s conditions and partnering with them on any necessary solutions. g.       Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order. h.       Attend off site meetings and training sessions as needed, typically, several times per year.                                                                           2.       Facility and Equipment Maintenance   ·         Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances. ·         Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer’s needs   ·         Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day   ·         Ensures appropriate steps are taken to maintain a clean service department throughout the business day   ·         Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business   ·         Any facility or equipment issues should be entered into the facility or equipment database   3.       Procedural Compliance ·         Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.   4.       Additional Responsibilities (Performs other functions as required.) ·         Communicates with other levels of management as needed to ensure compliance with service standards and company policies   ·         Serves as policy administrator in assigned location     PERFORMANCE MEASURMENT: ·         Achieves all targeted levels of performance as outlined by leadership through various reports.       STANDARD MANAGEMENT WORK WEEK: ·         SCHEDULE: The standard expectation is 5-day work and minimum 50 hours per week. ·         ATTENDANCE: Arrive prior to each work shift, be ready to perform duties upon shift start time, and work all scheduled hours as directed by management team   REQUIRED QUALIFICATIONS:   1.      Knowledge, Skills, and Abilities ·       Strong people management and leadership skills, motivational, supportive, assertive and decisive ·       Excellent verbal and written communication ·       Sound business sense, with the ability to analyze, prioritize, identify and implement solutions ·       Strong organization and time management skills ·       A comprehensive understanding of automotive servicing and the industry   2.      Minimum Educational and/or Experience Level ·       Two years related experience in automotive service management ·       Completion of two-year college or technical school program recommended ·       Or an equivalent combination of education and experience   3.      Proven results Certificates, Licenses, and/or Registrations ·       Current, valid driver’s license issued in state of residence ·       Equipment Safety Certification ·       ASE Certification C1– Service Consultant required ·       ASE Certification P2 – Parts Specialist recommended ·       ASE Certification G1 – Maintenance and light repair recommended ·       State Inspection License Required (where applicable) ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.   Work Environment The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq. ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals and noise levels that may reach 110 decibels depending upon type of service being performed. Protective eyewear must be worn in the service area at all times.   Physical Demands The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity. Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.   Essential Physical Activity Requirements Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time Sitting Reaching Standing Pushing / Pulling   Walking Climbing     Kneeling     Crawling     Essential Weightlifting/Force Exertion Requirements Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position. Less than 1/3 of Time 1/3 to 2/3 of Time More than 2/3 of Time More than 21 lbs. Up to 20lbs.     Essential Vision Requirements Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more) Color Vision (ability to identify and distinguish colors) Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships) Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
  • 21 Days Ago

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Service Manager - Westbrook, ME
  • VIP Tires & Service
  • Portland, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 21 Days Ago

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Service Manager - Brunswick, ME
  • VIP Tires & Service
  • Brunswick, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 21 Days Ago

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Service Manager - Topsham, ME
  • VIP Tires & Service
  • Topsham, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 21 Days Ago

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Service Manager - Augusta, ME
  • VIP Tires & Service
  • Augusta, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 21 Days Ago

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Service Manager - Farmingdale, ME
  • VIP Tires & Service
  • Farmingdale, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 22 Days Ago

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0 Regional Service Manager jobs found in Auburn, ME area

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Service Manager (Electrical Construction)
  • Sargent Electric
  • Lewiston, ME
  • Sargent Electric Company () - Consistently named one of the Top Fastest Growing Companies. Also, Awarded Safety recognit...
  • 3/28/2024 12:00:00 AM

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Climate and Clean Energy Editor
  • Maine Public Broadcasting
  • Lewiston, ME
  • Maine Public is adding the position of Climate & Clean Energy Editor to help expand our "Climate Desk." Our commitment t...
  • 3/28/2024 12:00:00 AM

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RN CLINICAL EDUCATOR (Ambulatory Practice)
  • St Mary's Health System
  • Lewiston, ME
  • RN CLINICAL EDUCATOR (Hospital/Ambulatory) St. Mary#s Regional Medical Center Full Time # Day Shift # 8am - 4:30pm#Varie...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner Family Med
  • Central Maine Medical Center
  • Auburn, ME
  • At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our communi...
  • 3/28/2024 12:00:00 AM

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Fire Pilot - Bell 205, 212, 407, UH1H
  • Justhelicopters
  • Lewiston, ME
  • **Fire Pilot - Bell 205, 212, 407, UH1H** Experience Required Yes Job Description Lohman Helicopter, LLC. is accepting a...
  • 3/27/2024 12:00:00 AM

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Psychologist - OCA
  • Department of Veterans Affairs
  • Lewiston, ME
  • Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement ...
  • 3/26/2024 12:00:00 AM

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Floating General Manager - District 2102
  • Advanceautoparts
  • Lewiston, ME
  • Location: Location: Floating General Manager - District 2102 in Lewiston, ME at Advance Auto Parts **Location:** **Caree...
  • 3/26/2024 12:00:00 AM

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Patient Service Representative - Surgical Associates
  • Central Maine Medical Center
  • Lewiston, ME
  • At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our communi...
  • 3/24/2024 12:00:00 AM

Auburn is a city in and the county seat of Androscoggin County, Maine, United States. The population was 23,055 at the 2010 census. Auburn and Lewiston (directly across the Androscoggin River from each other) are known locally as the Twin Cities or Lewiston–Auburn (L–A). Auburn is located at 44°5′N 70°14′W / 44.083°N 70.233°W / 44.083; -70.233 (44.089, −70.241). According to the United States Census Bureau, the city has a total area of 65.74 square miles (170.27 km2), of which 59.33 square miles (153.66 km2) is land and 6.41 square miles (16.60 km2) is water. Auburn is drained by the Little...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Service Manager jobs
$73,062 to $97,084
Auburn, Maine area prices
were up 1.6% from a year ago

Regional Service Manager
Follow Health Insurance Portability and Accountability Act (HIPAA) privacy rule to insure client protected health information is secure.
October 18, 2022
Develops HR solutions and strategies in partnership with business unit to support organizational objectives and to take advantage of developing opportunities and changing market conditions.
November 19, 2022
Maintains strong relationships with other BFS Companies and encourages the Sales Team to place appropriate business with them, for the benefit of the client and BFS.
December 30, 2022
Provide direct service and support to individuals or clients, such as handling a referral, conducting evaluations, and providing direct services.
February 04, 2023
Review both tactical and longer-term metrics for their team and handling performance that is outside of the defined thresholds.
February 13, 2023
Completes annual review of fixed assets, ensures inventories are accounted for in accordance with appropriate financial standards.
February 15, 2023
Monitoring, quality control and revision of plans to execute programs/projects/customer support to meet the contractual obligations, project scope, schedule and budget.
March 15, 2023
Manages the sales of products, services, and resources through channel partners and distributors to achieve sales, share and revenue goals within the region by visiting and calling on present and potential customers and end users.
April 13, 2023
Supports the success of anassigned team of salespeople, including Fabrication Sales Representatives, FabricationAccount Managers, by providing coaching andprofessional development of a specific product in order to enhance theirproduct knowledge and sales skills.
April 14, 2023
Demonstrate strong communication and provide positive, professional relationships with the resorts, team members, clients, veterinary and resort managers, regional managers and headquarters.
April 18, 2023