Regional Support Manager manages an operational support function in a specific geographic area providing guidance to branches on matters of compliance, service, and quality. Conducts routine and preventative quality assurance processes to monitor customer satisfaction and revenue results and ensure policy compliance for branches in designated region. Being a Regional Support Manager provides operational support and resources to investigate and resolve any problems or losses incurred in the day to day operations of branches. May require a bachelor's degree. Additionally, Regional Support Manager typically reports to top management. The Regional Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Regional Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)
Higher Ground is bringing on a Regional Programs Support to join our regional support team. A high-quality authentic Montessori program is core to our success, so this is a critical role in our organization. The Regional Programs Support works alongside school leaders and Regional Team in achieving programmatic excellence by leveraging personal and in-house deep experience and knowledge of the Montessori pedagogy, helping to hire, train, and retain strong talent across our campuses, and supporting effective parent and staff communications. Each of these elements leads to full, thriving school communities.
We’re scaling quickly and have over 115 schools with a current pace of growth of 50 new schools per year. We’re looking for an individual who is both a big-picture thinker capable of surveying our vast landscape of school needs and a hands-on doer with the skills to quickly solve problems and scale practical, effective practices that help us have thriving and profitable schools. If you’re excited about working in an entrepreneurial environment and building capacity in others to enable widespread change in education today, this role is for you.
The Regional Programs Support will be a member of a small but mighty regional team supporting a portfolio of about a dozen schools. This team functions in a cross-functional manner including enabling school leaders and teams to own the holistic success of their school. Responsibilities include but are not limited to:
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At Higher Ground, we're driven by a deep desire to bring about widespread change in education today. Since our founding 7 years ago, we have opened 115 beautiful schools across the world serving brick and mortar and virtual students from birth through high school. We offer:
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0 Regional Support Manager jobs found in Austin, TX area