```Job Summary```
We are seeking a detail-oriented and organized MVD Processor to join our team. As a Processor, you will be responsible for accurately and efficiently processing various types of data and documents for title and registration transactions and driver license/ID card applications. This is a great opportunity for someone who enjoys working with data, has strong communication skills, and excellent customer service skills.
```Duties```
- Perform data entry tasks with a high level of accuracy
- Communicate with customers via phone and email to gather necessary information
- Conduct outbound calls to verify information and provide updates
- Analyze data and documents to ensure completeness and accuracy
- Provide excellent customer service by addressing inquiries and resolving issues
- Follow established procedures and guidelines for processing tasks
- Upsell products or services when appropriate
- Maintain confidentiality of sensitive information
```Qualifications```
- Strong data entry skills with a high level of accuracy
- Fluent in Spanish and English, both written and verbal is preffered
- Previous experience in customer service or related field is preferred
- Excellent communication skills, both over the phone and in writing
- Ability to analyze data and identify discrepancies or errors
- Familiarity with sales techniques and upselling strategies is a plus
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Knowledge of phone etiquette and professional communication
- Clean 39 month driving record (MVR) and a DPS background check are required for this position
- Current RACF or certification within the last 90 days is required
If you are a motivated individual who enjoys working with data, providing excellent customer service, and has strong communication skills, we encourage you to apply for the position. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply now!
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
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Experience level:
Shift:
Weekly day range:
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Ability to Relocate:
Work Location: In person
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