Relationship Associate jobs in Canton, OH

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Customer Relationship Associate - Mt. Hope
  • First Federal Community Bank
  • Mount Hope, OH FULL_TIME
  • Position: Customer Relationship Associate (Teller)
    FLSA Classification: Non-exempt
    Status: Full-Time OR Part-Time positions available
    Location: First Federal Community Bank: 7789 County Rd. 77, Mt. Hope, OH 44660

    Banking is about people and our team is comprised of some of the best!

    JOB SUMMARY:
    As the first face many of our customers see, you create the first impression of who we are and what we believe. You provide memorable customer experiences and service that affirm they are our first priority!
    You educate customers on solutions for all their financial needs, promote First Federal products and services, and develop relationships with current and potential customers through engaging interactions, in addition to handling personal transactions.

    You embrace opportunities for ongoing professional development. Your attention to detail and collaboration makes you an important member of the First Federal team.

    You create value in each customer relationship with First Federal Community Bank and demonstrate to non-customers the reasons First Federal is the premiere financial services provider.
    Your active participation in organizations and community events demonstrates First Federal’s commitment to Invest in Our Community.

    CORE COMPETENCIES:
    Teamwork Continual Improvement
    Customer Focused Confidentiality
    Adaptable Accuracy
    Relationship Development Resourceful
    Decision-Making Interpersonal Communication

    SPECIFIC RESPONSIBILITIES:
    • Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer system.
    • Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances.
    • Receives loan payments and ensures the payment has been processed correctly in the computer system.
    • Performs a variety of maintenance transactions, such as account holds, stop payments, savings bond transactions and address changes.
    • Balances cash drawer at end of shift and reports any discrepancies to supervisor as necessary.
    • Answers basic debit card and internet banking questions.
    • Demonstrates knowledge of all financial services to promote and cross-sell bank products and services.
    • Answers phones and responds promptly and effectively to inquiries.
    • Effectively utilizes Learning & Development tools and resources.
    • Ensures the teller station is properly stocked with forms, supplies, etc.
    • Reports issues with the computer system and other equipment used at the teller station.
    • Understands the importance of and follows bank policies and procedures.
    • Handles confidential information and documents to ensure customer privacy.
    • Demonstrates accuracy, punctuality, and preparedness.
    • Demonstrates problem-solving skills.
    • Attends to the needs of existing and prospective customers. Ensures customer concerns are addressed in a timely manner.
    • Adheres to high ethical standards and complies with industry regulations/applicable laws.
    • Demonstrates an ability to adapt to changing business needs and deadlines with enthusiasm.
    • Models a high level of integrity and professionalism.
    • Actively participates in ongoing, personal professional development.
    • Actively participates in organizations and community events.
    • Performs other various duties as requested.

    QUALIFICATIONS:
    • High school diploma or equivalent.
    • Good computer skills and interpersonal communication skills.
    • Ability to operate office equipment, including computer, calculator, copier/fax and scanner equipment.
    • Basic knowledge of debits and credits.
    • Ability to multi-task and adapt to change.

    WE INVEST IN OUR TEAM:
    • Dedicated training department committed to your learning and development.
    • On the job training for further skill building
    • Medical, Dental, and Vision Insurance*
    • Employer Health Savings Account (HSA) Contributions*
    • 401k Program with Employer Match and Safe Harbor Contributions*
    • Paid holidays
    • Paid time off (PTO)
    • Paid volunteer time off to support organizations important to you
    • Group Life Insurance*
    • Group Disability Insurance*
    • Birthday recognition
    • Milestone anniversary recognition
    • Annual wellness fair
    • On-site fitness center (at North Dover location)
    • Plan and/or benefit eligibility requirements apply

    Follow us:
    https://www.facebook.com/firstfederalcommunitybank/
    https://www.instagram.com/firstfederalcommunitybank/
    https://www.linkedin.com/company/first-federal-community-bank-oh/

    First Federal Community Bank is an Equal Employment Opportunity Employer
  • 1 Month Ago

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Customer Relationship Associate - Tusc & Holmes Float-Full Time
  • First Federal Community Bank
  • Dover, OH FULL_TIME
  • JOB SUMMARY:As the first face many of our customers see, you create the first impression of who we are and what we believe. You provide memorable customer experiences and service that affirm they are ...
  • 1 Day Ago

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Pharmacy Relationship Manager
  • America's Pharmacy Group, LLC
  • Minerva, OH CONTRACTOR,FULL_TIME
  • Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a...
  • 21 Days Ago

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Relationship Manager - RPS Client Service
  • JobRapido
  • canal fulton, OH FULL_TIME
  • Position Type: Regular Your Opportunity Charles Schwab has been a leader in financial services for over four decades, working to make investing more affordable, accessible and understandable to all. D...
  • 1 Month Ago

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Associate
  • Rural King
  • Coshocton, OH FULL_TIME
  • How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of ...
  • Just Posted

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Associate
  • PeopleReady
  • Waynesburg, OH FULL_TIME
  • Landfill AssociatePeopleReady of Waynesburg, OH is now hiring Landfill Associates! Apply today and you could start as soon as this week. As a PeopleReady associate you'll benefit from : Great benefit ...
  • 1 Day Ago

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0 Relationship Associate jobs found in Canton, OH area

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Customer Service Representative
  • Altec Industries, Inc.
  • Canton, OH
  • Why Join Altec? Altec is an industry leader, providing equipment to electric utility, telecommunications, tree care, con...
  • 3/27/2024 12:00:00 AM

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Customer Support Associate (Work From Home)>
  • Fanatics
  • Canton, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/26/2024 12:00:00 AM

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Customer Support Associate (Work From Home)>
  • Fanatics
  • Massillon, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/26/2024 12:00:00 AM

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Sr. Customer Relations Management Representative
  • Timken Company
  • Canton, OH
  • **Personal and Professional Growth** **Personal and Professional Growth** ** Sr. Customer Relations Management Represent...
  • 3/26/2024 12:00:00 AM

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Customer Support Associate (Work From Home)>
  • Fanatics
  • North Canton, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/26/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Canton, OH
  • Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, ...
  • 3/25/2024 12:00:00 AM

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Security Officer - Armed
  • Allied Universal®
  • Canton, OH
  • Overview Allied Universal®, North America's leading security and facility services company, provides rewarding careers t...
  • 3/18/2024 12:00:00 AM

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Bilingual Customer Service Specialist (Spanish)
  • Sherwin-Williams
  • Canton, OH
  • Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their que...
  • 2/15/2024 12:00:00 AM

Canton (/ˈkæntən/) is a city in and the county seat of Stark County, Ohio, United States. Canton is located approximately 60 miles (97 km) south of Cleveland and 20 miles (32 km) south of Akron in Northeast Ohio. The city lies on the edge of Ohio's extensive Amish country, particularly in Holmes and Wayne counties to the city's west and southwest. Canton is the largest municipality in the Canton-Massillon, OH Metropolitan Statistical Area, which includes all of Stark and Carroll counties. As of the 2010 Census, the population was 73,007, making Canton eighth among Ohio cities in population. F...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Relationship Associate jobs
$55,643 to $69,706
Canton, Ohio area prices
were up 1.3% from a year ago

Relationship Associate
Understanding customer outcomes through ongoing collection and analysis of data and feedback and translating this to retention strategies and feeding the product roadmap.
January 25, 2023
Develop and maintain effective, productive relationships with legal and insolvency professionals and other consultants/advisors within the commercial business community.
February 16, 2023
Monitor performance of the assigned account portfolio under his/her functional supervision within prescribed credit limits and with appropriate consulting and oversight by senior management.
February 21, 2023
Provides excellent customer service on a routine basis by answering customer inquiries, resolving customer issues and concerns, taking and processing loan payments, with an ability to discuss loan, loan transactions, and products in with oversight.
February 23, 2023
Act in the role as the subject matter expert on specific topics for initiatives with responsibility for training and assisting others across departments in area of expertise.
March 02, 2023
Supports the bank''s business plan by developing commercial banking knowledge and skills through completion of either on the job training or a Commercial Relationship Manager Training Program and assisting one or more senior officers with the servicing and expansion of existing relationships.
March 18, 2023
Demonstrates high level of time management, organizational skills, and attention to detail with integrity and ownership of work.
April 13, 2023