Relationship Manager (Business Banking) jobs in Pittsfield, MA

We are seeking a highly motivated and customer-oriented Relationship Banking Associate to join our team. As a Relationship Banking Associate, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and offering financial solutions tailored to their needs. If you have a passion for finance and enjoy working in a fast-paced environment, we would love to hear from you.

Job Description:

The role of the Relationship Banking Associate is to deliver high quality customer service and responsiveness to ensure fulfillment and satisfaction of both internal and external customers. This individual will be responsible for the efficient and timely processing of routine transactions and other related services accurately in accordance with policy and procedures. This individual will be responsible for identifying and referring sales opportunities to the appropriate business partner or line of business that will help fulfill the customer's need(s). This interaction may be in person or over the telephone. The Relationship Banking Associate will provide support for basic consumer deposit account opening as required.

Job Requirements:

Education and Experience:

• High School Diploma or Equivalent
• Minimum one year experience in related banking positions or equivalent sales/customer service experience

Skills and Abilities:

• Excellent listening & communication skills
• Ability to approach, identify and have conversations with customers and identify needs and opportunities
• Organizational, interpersonal and customer relations skills which also includes problem solving and decision-making skills
• Ability to function in a fast paced, ever-changing environment
• Ability to work well with people as a team
• Proficient computer skills

If you are looking for an exciting opportunity to grow your career in the banking industry while providing exceptional service to our valued clients, we encourage you to apply. Join our team today!

Apply on our website at

https://nbtbancorp.wd1.myworkdayjobs.com/NBT-B/job/Sheffield-Massachusetts/Relationship-Banking-Associate_JR2036

Job Type: Full-time

Pay: From $17.60 per hour

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Wellness program

Schedule:

• 8 hour shift
• Day shift

Ability to Relocate:

• Sheffield, MA 01257: Relocate before starting work (Required)

Work Location: In person