Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Autocenter Sales Service / DriveMax is a family owned South Shore MA business with over 450 vehicles in stock. We are growing and we are looking for a SERVICE MANAGER. Motivated and ambitious individuals to join our new team.
Duties include:
- Responsible for overseeing the Service department, ensuring it is profitable and running smoothly.
- Understand customers concerns/issues and find an appropriate resolution.
- Set and manage the expectations for Service Advisor and Technicians.
- Monitor department performance using appropriate reports.
Qualifications
A positive attitude! Our customers are the most important aspect of our business and providing high-quality customer service is our number one priority.
Check us out at www.AcenterSales.com
863 North Main st, West Bridgewater MA
Text message us at Irine at 774-205-1552
Job Type: Full-time
Pay: $31.00 - $43.00 per hour
Expected hours: 40 – 45 per week
Benefits:
Day range:
Shift:
Work Location: In person
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