Relationship Manager - Sales manages personal banking staff and daily operations to ensure customer satisfaction and develop client relationships. Focuses teams on identifying customer needs and maintaining up-to-date knowledge of all bank products and services to explain, promote, and cross-sell products and services. Being a Relationship Manager - Sales ensures efficient processing of basic branch service transactions and accurate referrals to enable customers to access the right resource to facilitate other banking requests easily. Develops processes that enable staff to provide rapid research and solutions to account issues, answers to customer inquiries, and effective education and training on banking self-service technology. Additionally, Relationship Manager - Sales requires a bachelor's degree. Typically reports to a director. The Relationship Manager - Sales supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Relationship Manager - Sales typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Network Computer Solutions (NCS) empowers organizations by delivering the latest IT solutions. Our approach to business is simple; keeping our customers satisfied and prepared to interact with the rapid evolution of information technology. Our mission, Creating effective, comprehensive solutions to empower our partners' success. Their success is our success.
We are looking for a qualified Client Relationship Manager to discover new Client opportunities and facilitate the growth and maturation of the relationship between NCS and the Client in the Lawrence, Kansas area. The Client Relationship Manager will use technical knowledge of product offerings to advise and support NCS Clients with pricing estimates and implementation guidance based on the Client's needs.
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We are an equal opportunity employer and value diversity. All employment is based on qualifications, merit and business need.
Job Type: Full-time
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Work Location:
Lawrence, KS
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