Rental Coordinator provides customers with support of all activities throughout the entire rental process and ensures customer satisfaction. Determines customer needs, quotes for requested services, and prepares approved rental agreements. Being a Rental Coordinator maintains records and files, and coordinates billing process. Requires a high school diploma or equivalent. Additionally, Rental Coordinator typically reports to a supervisor or manager. The Rental Coordinator works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Rental Coordinator typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a dynamic role that requires strong communication skills, the ability to analyze customer needs, and the capability to manage multiple tasks simultaneously.
Responsibilities:
- Assist customers with making reservations for rental equipment via phone /in person
- Assist customers with rental process (pick up/return)
- Assist customers in resolving any issues that may arise during rental process
Qualifications:
- Previous experience in customer service or a related field is preferred but not necessary,
WE WILL TRAIN YOU!
- Excellent verbal and written communication skills in English
- Strong problem-solving skills with the ability to analyze customer needs and provide appropriate solutions
We offer competitive compensation and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a team-oriented environment, we would love to hear from you. Apply now to join our dedicated Customer Service Representative team!
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person