Retail & Commercial Tire Store Manager Assistant assists the store manager with the day-to-day operations of a tire store/center that markets to both retail and commercial clients. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Being a Retail & Commercial Tire Store Manager Assistant manages the tire center in absence of the manager. May require a bachelor's degree in area of specialty or in a related area. Additionally, Retail & Commercial Tire Store Manager Assistant typically reports to a store manager. The Retail & Commercial Tire Store Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Retail & Commercial Tire Store Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Excellent customer service skills REQUIRED.
Knowledge of tire ply ratings, speed ratings, tire classifications, etc is required.
Ability to speak to customers about mechanical repairs and parts (i.e. brake repairs, front end repairs, alignments, oil changes, a/c diagnostics, etc.) is required.
Experience using labor guide software and vendor websites used in creating estimates and invoices for customers is preferred.
Ability to multi-task and manage shop personnel is required.
Ability to schedule and maintain a scheduling calendar for appointments.
Ability to perform general office related duties and manage inventory controls.
Ability to perform accounts payable and receivable functions with point of sale software (Quickbooks).
Ability to generate tire sales and promotions.
*Valid Drivers License
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 per week
Schedule:
Work Location: In person