Retail Franchising Director directs and monitors national franchise growth and expansion. Works to ensure uniformity throughout contracts and agreements with franchise businesses. Being a Retail Franchising Director serves as a liaison between franchises and company headquarters. Requires a bachelor's degree in area of specialty. Additionally, Retail Franchising Director typically reports to top management. The Retail Franchising Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Retail Franchising Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Location: Phoenix, Arizona
Type: Full-time, salaried employee
Veras Retail is a market leader in retail technology and enterprise software solution helping retailers connect with customers across channels. Our diverse and global customer base needs an advocate to ensure the successful and on-going use of our software, understanding all of the ways in which Veras solutions can help their business. The primary function of this role is to advocate for the customer and ensure customer satisfaction with Veras software remains high to create vocal brand advocates of Veras Retail. The Director of Customer Support & Success will initially report to the CEO and oversee a team of 1-3 support analysts. This role has a career path to senior director and VP-level, overseeing a team that would scale up as our customer base grows.
If your resume/CV is not part of your LinkedIn profile, please forward resume/CV to sarika.vaidya@verasretail.com along with your LinkedIn application.
Veras offers a competitive salary and a flexible and fun work environment. Our veteran team comes from a variety of nationalities and backgrounds, but we cultivate a family atmosphere. We share a common desire to build software solutions that we can be proud of and that benefit our customers. Our relationships with each other and our customers stretch back over a decade in some cases, and maintaining those relationships is a large part of our success.
Veras Retail is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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