Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Are you self-motivated, outgoing and results-oriented? Can you consistently surpass goals and exceed expectations? Do you consider yourself an experienced Customer Service Professional who truly enjoys taking care of customers, and would thrive in our fast-paced service business, then keep reading…
The primary function of the Customer Service Representative is to promptly answer incoming calls, build rapport with customers, address customer inquiries and book service appointments accordingly. The customer service representative also acknowledges customer complaints, assesses the issues and connects the customer with the appropriate department for resolution. This position will conduct follow-up calls to our customer database to inform them of new services or special offers they may be eligible to receive, as well as maintenance visits owed to our members.
Perks include advancement opportunities, overtime available, paid training and on-boarding, paid vacations and birthdays, medical & IRA benefits.
Must be prepared to work 40-hour workweek, 5 days a week and evening/weekend availability.
Great place to work. Come work WITH us not for us. Only highly motivated people should apply
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
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Work Location: In person
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0 Retail Store Customer Service Representative jobs found in Allentown, PA area