Retail Store Customer Service Representative jobs in Boise, ID

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Technical Service Representative
  • Customer Engineering Services (CES) -cesservice
  • Banks, ID FULL_TIME
  • Job Description

    Job Description

    Join Our Team Today

    CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the CES story of why this is a great place to work


    What You'll Do...

    You will join a team of highly motivated individuals, who will train you on the tools and techniques we use and help pave the way to learn something new, probably everyday

    The Technical Service Representative provides on-site technical skills in installation, emergency repair, preventative maintenance, and onsite training of operation on assigned printer equipment throughout a geographical territory. You'll be responsible for your own territory, assigned a company vehicle, and can leave directly from your home to start your day


    You will have the opportunity to join a team of service representatives who provide best-in-class levels of customer service. As a CES Technician, you'll be an important part of what works which includes:

    • Monitoring critical accounts and actively participating in support activities to accomplish quick and effective problem resolution
    • Installing and removing equipment
    • Technical and Mechanical Troubleshooting
    • Installing equipment modifications as needed
    • Working closely with and developing strong business relationships with the customer and client personnel
    • Conducting informal operator training as needed to improve machine performance
    • Completing all required reporting procedures related to the maintenance and repair of the equipment
    • Communicate with scheduling, parts, and phone support teams to ensure complete customer satisfaction relative to service delivery and machine performance
    • Using good business judgment in your daily operations to minimize operational expenses
    • Meet reporting requirements associated with time reporting, expense reporting, call reporting, parts activity, company car, and other areas as required

    About CES

    Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, and helpdesk services for clients with inventory throughout the U.S.

    Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

    Work Authorization

    Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.



    Requirements

    The successful candidate will have the following qualifications:

    • Prior experience in diagnosing and repairing equipment failures preferred
    • Prior experience with computer repair skills with additional hands-on experience with photo imaging, copier, and document printer-type equipment (a plus)
    • The ability to relate to customers in a professional and courteous manner
    • Good written, verbal, and listening skills
    • Good time-management skills
    • Ability to work independently and as a team
    • Ability to perform timely and accurate reporting
    • Ability to work unplanned extended workdays based on business needs
    • Ability to work with mobile devices ie: smartphones

    Requirements

    • High School Diploma or General Education Degree (GED)
    • Technical school courses OR 3-5 years experience with servicing equipment (a plus)
    • Understanding of mechanical operations, computers/software, and hands-on break/fix repair
    • Basic Computer and Mathematical Skills
    • Ability to adapt to ever-changing environments and work assignments
    • Have an excellent driving record and willingness to drive/travel up to 85% of the time within a predetermined territory
    • Maintain professional appearance based on Company policy
    • Able to lift up to 50lbs, stand for long periods of time, and have the ability to put body weight on knees.


    Benefits

    Benefits and Perks

    Our programs are designed to keep your work/life balance in check.

    • Paid Time Off which includes vacation, sick time, and paid national holidays
    • Comprehensive insurance offerings including Health, Dental, and Vision
    • Company Paid Short Term/Long Term disability
    • Company Paid Life Insurance Policy
    • Plan for your future with our 401(k) plan and take advantage of company matching
    • Competitive Salary
    • Company vehicle provided
    • Company provided Tool Kit, Cell Phone, and Laptop
    • Company Credit Card

  • 2 Days Ago

C
Retail Customer Service Representative
  • Confidential
  • Boise, ID FULL_TIME
  • We are seeking a highly organized and personable individual to join our retail team here at Taj Alliance. As a Retail Customer Service Representative, you will be trained from the ground up on all asp...
  • 2 Days Ago

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Retail Store Customer Service Specialist
  • Sherwin
  • Meridian, ID FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 2 Days Ago

S
Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Meridian, ID FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 15 Days Ago

S
Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Boise, ID FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 1 Month Ago

T
Retail Store Customer Service Specialist
  • The Sherwin-Williams Company
  • Boise, ID FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 1 Month Ago

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0 Retail Store Customer Service Representative jobs found in Boise, ID area

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Sales Associate
  • Hot Topic, Inc.
  • Boise, ID
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 3/28/2024 12:00:00 AM

H
H&M Sales Associate
  • H&M
  • Boise, ID
  • Company DescriptionJob Description About the Role At H&M, as a Retail Sales Associate you will be advising our customers...
  • 3/28/2024 12:00:00 AM

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H&M Sales Associate
  • H&M Group
  • Boise, ID
  • Company Description Job Description About the Role At H&M, as a Retail Sales Associate you will be advising our customer...
  • 3/28/2024 12:00:00 AM

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Sales Representative - FT (Up to $150,000 annually)
  • Bartlett Roofing
  • Boise, ID
  • Hiring for April 2024 Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry a...
  • 3/26/2024 12:00:00 AM

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Sales Representative - Paid Training
  • Bartlett Roofing
  • Meridian, ID
  • Hiring for April 2024 Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry a...
  • 3/26/2024 12:00:00 AM

C
RV Sales Associate
  • Camping World
  • Meridian, ID
  • Job Description Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is Ame...
  • 3/26/2024 12:00:00 AM

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Sales Representative - FT Boise, ID
  • Bartlett Roofing
  • Boise, ID
  • Hiring for April 2024 Join Bartlett Roofing on our bold mission to revolutionize the Roofing and Construction industry a...
  • 3/26/2024 12:00:00 AM

K
Grocery Clerk
  • Kroger
  • Garden City, ID
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 3/24/2024 12:00:00 AM

Boise (/ˈbɔɪsi/ (listen)) is the capital and most populous city of the U.S. state of Idaho, and is the county seat of Ada County. Located on the Boise River in southwestern Idaho, the population of Boise at the 2010 Census was 205,671, the 99th largest in the United States. Its estimated population in 2016 was 223,154. Boise is in southwestern Idaho, about 41 miles (66 km) east of the Oregon border, and 110 miles (177 km) north of the Nevada border. The downtown area's elevation is 2,704 feet (824 m) above sea level. Most of the metropolitan area lies on a broad, flat plain, descending to the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$25,394 to $31,003
Boise, Idaho area prices
were up 2.5% from a year ago