Retail Store Customer Service Representative jobs in Eugene, OR

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Retail Store Customer Service Specialist
  • The Sherwin-Williams Company
  • Eugene, OR FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

    • Ensure high levels of customer satisfaction through excellent sales service
    • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
    • Build productive trust relationships with wholesale and retail customers
    • Process sales transactions accurately and consistent with policies and procedures
    • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
    • Maintain precise work order files and formulas
    • Pull appropriate products from the sales floor or warehouse
    • Tint and mix products, as needed, to customer specifications
    • Stock shelves and set up displays
    • Clean store equipment
    • Load/unload delivery trucks
    • Assist in making deliveries, as needed
    • Maintain in-stock and presentable condition assigned areas
    • Remain knowledgeable on products offered and discuss available options
    • Comply with inventory control procedures
    • Suggest ways to improve sales
    Minimum Requirements:
    • Must be at least eighteen (18) years of age
    • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
    • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
    • Must be able, with or without reasonable accommodation, to tint paint consistent with customer color requests
    • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

    Preferred Qualifications:

    • Have a valid, unrestricted Driver's License
    • Have at least a High School diploma or GED
    • Have at least one (1) year experience working in a delivery, retail, or customer service position
    • Have previous work experience selling paint and paint related products
    • Have previous work experience operating tinting and mixing equipment
    • Ability to read, write, comprehend, and communicate in more than one language
    • Ability to read, write, comprehend, and communicate in Spanish

    Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

    VEVRAA Federal Contractor requesting priority referral of protected veterans.

     

  • 10 Days Ago

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Retail Store Customer Service Specialist
  • Sherwin-Williams
  • Eugene, OR FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 10 Days Ago

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Customer Service Representative
  • Mountain Rose Herbs
  • Eugene, OR FULL_TIME
  • Mountain Rose Herbs is seeking qualified and enthusiastic individuals to join us on the phones in our Customer Service Department. Our lovely West Eugene campus is surrounded by wildlife filled wetlan...
  • 19 Days Ago

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Customer Service Representative
  • Thabet Management Inc
  • Glenwood, OR PART_TIME,FULL_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • 2 Days Ago

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Customer Service Representative
  • Thabet Management Inc
  • Pleasant Hill, OR PART_TIME,FULL_TIME
  • Customer Service Representatives must be able to provide prompt, friendly service, be able to make change quickly and accurately, handle all customer requests, and complete all store duties in a timel...
  • 2 Days Ago

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Customer Service Representative
  • Kendall Dealership Holdings LLC
  • Eugene, OR FULL_TIME
  • Description:Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Customer Service Representati...
  • 2 Days Ago

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0 Retail Store Customer Service Representative jobs found in Eugene, OR area

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Sales Associate - Chico's
  • Chico's FAS, Inc.
  • Eugene, OR
  • Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POS...
  • 3/28/2024 12:00:00 AM

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Wholesale Account Manager
  • Mr.Nice Guy
  • Eugene, OR
  • Job Description Job Description Mr. Nice Guy is a rapidly expanding, high-end cannabis company with luxury retail locati...
  • 3/28/2024 12:00:00 AM

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Territory Sales Manager EWP - West CA/AZ
  • Roseburg Forest Products
  • Springfield, OR
  • Description Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading pr...
  • 3/26/2024 12:00:00 AM

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Territory Sales Manager EWP - North Central WI/MN
  • Roseburg Forest Products
  • Springfield, OR
  • Description Founded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading pr...
  • 3/26/2024 12:00:00 AM

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Technical Account Manager
  • Riverstrong
  • Eugene, OR
  • Riverstrong is looking for a driven Technical Account Manager with the grit and energy to help us grow in a start-up MSP...
  • 3/25/2024 12:00:00 AM

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Sales Lead
  • Foot Locker
  • Eugene, OR
  • Overview You get it. It is all about the in-store Customer experience. It's just as easy for you to connect with kids as...
  • 3/25/2024 12:00:00 AM

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Key Account Coordinator
  • Burley
  • Eugene, OR
  • ABOUT: The Key Account Coordinator will work directly with our Key Account Managers in the execution of sales and market...
  • 3/24/2024 12:00:00 AM

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Cricket Wireless - Sales Associate - Bilingual in English and Spanish
  • Shier Unlimited
  • Eugene, OR
  • Job Description Job Description Average effective pay rate in the area is $16-$17 an hour with bi-annual raises and pote...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$26,837 to $32,765
Eugene, Oregon area prices
were up 2.5% from a year ago