Retail Store Customer Service Representative jobs in Fargo, ND

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Inside Sales Representative
  • OK Tire Store & Service
  • Fargo, ND FULL_TIME
  • About Us: At OK Tire, we pride ourselves on providing exceptional service and quality products to our valued customers. We are seeking a dedicated and customer-focused individual to join our team as an Inside Sales Person. If you are a positive and friendly individual with excellent communication skills, a strong attention to detail, and a passion for helping customers, we want to hear from you.

    Primary Job Purpose: As an Inside Sales Person your primary role will be to interact with customers in a positive and professional manner, assisting them in finding products or solutions to their needs and challenges. You will engage with customers through phone calls, Tireweb, and face-to-face interactions to provide top-notch service and support.

    Duties:

    • Assist customers with product availability, pricing, and order placement.
    • Process online orders to ensure correct pricing and availability.
    • Handle incoming calls from internal and external customers, providing timely and professional responses.
    • Collaborate with the purchasing team and manufacturers to address inquiries effectively.
    • Ensure proper documentation is provided to the warehouse team to facilitate their work.
    • Manage product transfers to meet customer needs efficiently.
    • Coordinate in-town deliveries for both internal and external customers.
    • Review National Account/Government sales paperwork for accuracy and completeness.
    • Inspect warranty tire/tubes and paperwork to ensure compliance with manufacturer requirements.
    • Track and communicate warranty processes to customers and sales representatives.
    • Manage orders and paperwork for the South MN customer base.
    • File Over/Short claims and freight damage claims with manufacturers.
    • Enter customer interactions into the CRM, including product and pricing information.
    • Accept and complete tasks or hand-offs in the CRM.
    • Assign tasks in the CRM when additional help is required.
    • Use the CRM's photo feature to document warranty products and paperwork.
    • Participate in agricultural shows and company events as needed.
    • Attend training sessions to stay updated on market trends and changes.
    • Code and submit outside purchases from vendors following company policy.
    • Maintain daily communication with all staff to ensure a seamless workflow and exceptional service.
    • Adhere to all company safety policies and procedures, including wearing Personal Protective Equipment as required.


    Schedule: This position typically follows a Monday-Friday schedule from 8:00 AM to 5:00 PM. Some weekend or evening hours may be required with supervisor approval. Travel to other [Your Company Name] locations or customer sites may also be necessary.

    If you are ready to join a dynamic team and play a crucial role in providing outstanding customer service, this is the job for you! We look forward to welcoming you to the OK Tire family!

    Minimum Job Requirements:

    • Ability to lift 75-125 lbs occasionally and perform physical tasks such as standing, kneeling, and crouching.
    • Work indoors and outdoors, exposed to various environmental factors.
    • Pass a company MVR check and maintain a valid driver's license with an insurable driving record.
    • 1-2 years of inside sales experience preferred; familiarity with warehouse practices is a plus.
    • Exceptional communication and interpersonal skills.
    • Resourceful, energetic, driven, and structured.
    • Strong organizational, operational, and multitasking skills.
    • Proactive, goal-oriented, and able to work independently with minimal supervision.
    • Analytical, problem-solving, and decision-making skills.
    • High school diploma or GED.
  • 13 Days Ago

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Customer Service Lead/Keyholder - TJ Maxx Plaza - Carter's & OshKosh B'gosh
  • Carter's | OshKosh B'gosh Retail
  • Fargo, ND FULL_TIME
  • Job Description: Love babies and kids? Looking for a flexible, friendly place to grow your career? Consider the possibilities as a Customer Service Lead/Keyholder at Carter's. Carter's, Inc. is the la...
  • 1 Day Ago

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Store Customer Service Specialist
  • Sherwin
  • Moorhead, MN FULL_TIME
  • This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about She...
  • 3 Days Ago

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Store Customer Service Specialist
  • Sherwin-Williams
  • Moorhead, MN FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 15 Days Ago

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Store Customer Service Specialist
  • The Sherwin-Williams Company
  • Moorhead, MN FULL_TIME
  • This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about ...
  • 28 Days Ago

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Retail Customer Service Cashier
  • Love's Travel Stops & Country Stores
  • Fargo, ND FULL_TIME
  • Req ID: 428880 Address: 3220 39th St S. Fargo, ND, 58104 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pa...
  • 7 Days Ago

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0 Retail Store Customer Service Representative jobs found in Fargo, ND area

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ND Pharmacy Techician-in-Training
  • Thrifty White Pharmacy
  • Fargo, ND
  • ND Pharmacy Tech-in-Training - FT Thrifty White Pharmacy is seeking out a Pharmacy Technician-in-Training in Fargo, ND t...
  • 3/28/2024 12:00:00 AM

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Security Administrator Intern
  • Scheels
  • Fargo, ND
  • Scheels Company Goals: We strive to be the best retailer in USA in the eyes and minds of our customers, associates, and ...
  • 3/28/2024 12:00:00 AM

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Graphic Design Intern
  • Scheels
  • Fargo, ND
  • Scheels Company Goals: We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, ...
  • 3/27/2024 12:00:00 AM

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Area Director
  • Flynn Group
  • Fargo, ND
  • Join our Premier Flynn Group - Pizza Hut team as an Area Director, overseeing either the Fargo, ND, or Rapid City, SD ar...
  • 3/26/2024 12:00:00 AM

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Sales Professional/Design Associate
  • Furnituremartusa
  • West Fargo, ND
  • **Sales Professional/Design Associate** Share Apply in Person Address: 1625 13th Avenue East City: West Fargo State: ND ...
  • 3/26/2024 12:00:00 AM

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Retail Commission Sales Associate - Fine Jewelry, West Acres - Part Time>
  • Macy's Inc.
  • Fargo, ND
  • Macy's Inc. - JobID: REQ_425207 [Sales Associate / Team Member] As a Retail Sales Associate at Macy's, you'll: Be profic...
  • 3/24/2024 12:00:00 AM

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Part-time Sales Associate - Chico's
  • Chicos Fas, Inc.
  • Fargo, ND
  • **Part-time Sales Associate - Chico's** Job Ref#: 4952 Brand: Chico's Category: Retail Sales Associate Job Type: Part-ti...
  • 3/24/2024 12:00:00 AM

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Part-time Sales Associate - White House Black Market
  • Chicos Fas, Inc.
  • Fargo, ND
  • **Part-time Sales Associate - White House Black Market** Job Ref#: 5628 Brand: White House Black Market Category: Retail...
  • 3/24/2024 12:00:00 AM

Fargo is a core city of the Fargo-Moorhead metropolitan area, which also includes Moorhead, West Fargo, and Dilworth as well as outlying communities. Fargo sits on the western bank of the Red River of the North in a flat geographic region known as the Red River Valley. The Red River Valley resulted from the withdrawal of glacial Lake Agassiz, which drained away about 9,300 years ago. The lake sediments deposited from Lake Agassiz made the land around Fargo some of the richest in the world for agricultural uses. Fargo's largest challenge is the seasonal floods due to the rising water of the Red...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$25,583 to $31,234
Fargo, North Dakota area prices
were up 0.8% from a year ago