Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
About us
The UPS Store is a locally owned franchise specializing in printing, pack and ship, mailboxes and other small business services, located in Midlothian, VA.
Our work environment includes:
Fast paced
Customer centric
Team oriented
Growth opportunities
We are seeking a professional individual with outstanding communication skills to join our Customer Service team. This position will require interacting with customers to answer any questions they might have regarding the services we offer, as well as to help determine their needs and understand any concerns they may have. The right candidate will be able to communicate clearly and regularly with the management team, assisting with customer issues and escalating them when necessary.
Responsibilities:
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Experience:
Work Location: In person