Retail Store Customer Service Representative jobs in Virginia Beach, VA

Retail Store Customer Service Representative processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. May assist with purchases and returns. Being a Retail Store Customer Service Representative typically requires a high school diploma. Typically reports to a supervisor. The Retail Store Customer Service Representative works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Customer Service Representative
  • Zigma Tax Service
  • Virginia, VA FULL_TIME
  • We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

    Customer Service Representative Responsibilities:

    • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
    • Responding promptly to customer inquiries.
    • Communicating with customers through various channels.
    • Acknowledging and resolving customer complaints.
    • Knowing our products inside and out so that you can answer questions.
    • Processing orders, forms, applications, and requests.
    • Keeping records of customer interactions, transactions, comments, and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Providing feedback on the efficiency of the customer service process.
    • Managing a team of junior customer service representatives.
    • Ensure customer satisfaction and provide professional customer support.

    Requirements

    • High school diploma, general education degree, or equivalent.
    • Ability to stay calm when customers are stressed or upset.
    • Comfortable using computers.
    • Experience working with customer support.


    Benefits

    401(k) 6% employer match
    *10 days paid leave
    *Flexible work schedule
    *Dependent Care Account
    *Health Club Membership (up to $120 per month)
    *Accident and Critical Illness Insurance
    *College tuition for children of employees

  • 15 Days Ago

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PART TIME CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE)
  • Navy Exchange Service Command
  • Virginia, VA PART_TIME
  • PART TIME CUSTOMER SERVICE REPRESENTATIVE (UNIFORM/E-COMMERCE) Job Number: 2300032Q Primary Location: United States-Virginia-Virginia Beach Organization: Omni Channel Pay Range: $16.75 Job Summary: Re...
  • 10 Days Ago

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Store Customer Service Specialist
  • Sherwin
  • Virginia, VA FULL_TIME
  • This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about She...
  • 3 Days Ago

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Retail Associate Customer Service
  • GOODWILL OF CENTRAL AND COASTAL VIRGINIA, INC
  • Virginia, VA FULL_TIME
  • Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the store’s appearance by cleaning and straightening, filling in the sales fl...
  • 14 Days Ago

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CUSTOMER SERVICE REPRESENTATIVE
  • Family Dollar
  • Chincoteague, VA FULL_TIME
  • Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service R...
  • 19 Days Ago

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Customer Service Representative
  • Princess Anne Veterinary Hospital
  • Virginia, VA FULL_TIME
  • Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answ...
  • 19 Days Ago

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0 Retail Store Customer Service Representative jobs found in Virginia Beach, VA area

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Sales Associate - 24H150
  • Carter's, Inc.
  • Virginia Beach, VA
  • Employee Type: Regular If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within th...
  • 3/29/2024 12:00:00 AM

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Sales Associate
  • Hot Topic, Inc.
  • Virginia Beach, VA
  • Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience ...
  • 3/28/2024 12:00:00 AM

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Sales Associate - Chico's
  • Chico's FAS, Inc.
  • Virginia Beach, VA
  • Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POS...
  • 3/28/2024 12:00:00 AM

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Land N Sea - Inside Sales Representative
  • Brunswick Corporation
  • Norfolk, VA
  • Land N Sea - Inside Sales Representative page is loaded **Land N Sea - Inside Sales Representative** **Land N Sea - Insi...
  • 3/28/2024 12:00:00 AM

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Land N Sea - Sales Representative MD/DE
  • Thunder Jet
  • Norfolk, VA
  • **Land N Sea - Sales Representative MD/DE** *It is our people behind lifes passions who will make the big difference. If...
  • 3/28/2024 12:00:00 AM

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Sales Professional
  • Fink's Jewelers
  • Virginia Beach, VA
  • About the job Fink's Jewelers is currently seeking to hire a full-time Sales Professional at our Virginia Beach location...
  • 3/26/2024 12:00:00 AM

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Retail Fulfillment Associate
  • Macys
  • Chesapeake, VA
  • Responsibilities As a Fulfillment Associate, you will be responsible for driving a great shopping experience for our omn...
  • 3/26/2024 12:00:00 AM

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Sales Associate (Part-Time), Madewell, Virginia Beach NEW STORE OPENING
  • Madewell (Fairtrade Line)
  • Virginia Beach, VA
  • Location: Virginia Beach, VA, US, 23462 Company: Madewell Date: Dec 7, 2021 ** Sales Associate (Part-Time), Madewell, Vi...
  • 3/25/2024 12:00:00 AM

Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach). According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries. The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Customer Service Representative jobs
$26,068 to $31,826
Virginia Beach, Virginia area prices
were up 1.2% from a year ago