Retail Store Manager Trainee jobs in Grand Forks, ND

Retail Store Manager Trainee learns overall operation of store under direction of a store manager. Supervises and leads store team under the guidance of a store manager. Being a Retail Store Manager Trainee gains knowledge and competency in financial processes required to manage a retail store. Handles escalated customer service issues. Additionally, Retail Store Manager Trainee learns to lead staffing and training initiatives. May require a bachelor's degree. Typically reports to a manager. The Retail Store Manager Trainee independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Retail Store Manager Trainee typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Retail Store Manager
  • TCC Wireless T-Mobile
  • Grand Forks, ND FULL_TIME
  • T-Mobile Premium Retailer – TCC Wireless

    The Retail Store Manager (RSM) enjoys a fast-paced and high energy environment. As an RSM you are the connection between the customer and the T-Mobile brand. You are fun, energetic and fierce about the wireless industry and knowing your gear inside and out – from the latest phones to the most competitive pricing plans. As a member of the TCC Wireless family, you have a passion for creating long lasting relationships and meaningful connections with not only your customers, but your business colleagues as well.

    Essential Functions

    • Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
    • Responsible for full operations of store including all staffing needs, performance management of employees, opening/closing, service levels and inventory.
    • Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
    • Leads by example by exceeding organizational sales goals and performance metrics
    • Responsible for hiring, developing, motivating and managing a high-performing team.
    • Manages store inventory, new product shipments, customer returns, Trade-In devices, demo device management, store supplies, etc.
    • Ensures store compliance with audits and paperwork security management
    • Manages cash, credit card and other payment media handling /Register Management.
    • Maintains store appearance, back room, restrooms, and individual work area according to retail store standards.
    • Offers consultative sales and service on the sales floor.
    • Sets performance expectations by translating broader business initiatives into clear team objectives and concrete individual goals, aligning appropriately with other groups for efficiency and coordinated action.
    • Shares responsibility and accountability of both routine and important tasks and decisions.
    • Ensure accountability by monitoring team progress and results; providing ongoing coaching and being able to make tough decisions when appropriate.
    • Keeps abreast of the rapidly evolving Wireless technology.
    • Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
    • Builds relationships with TCC Wireless employees and customers across all channels of the business.
    • Ensures compliance with all company policies and procedures.
    • Represents the company at community events fostering a positive brand image

    Minimum Qualifications

    • High School Diploma or GED, College degree is a plus.
    • Minimum 2 years’ experience in T-Mobile or other wireless retail environment retail.
    • Legally authorized to work in the United States.
    • Operational and financial performance management skills, especially site P&L management.
    • Basic computer know-how and familiarity with common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.).
    • Ability to work nights, weekends, and holidays in a retail environment.
    • This is a full-time role working minimum 45 hours per week
    • Professional, energetic, honest, patient and empathetic.
    • Ability to problem solve, analyze results, plans for the future, make good decisions, strong organizational skills, advocate of change, strategic thinker, relationships builder and be able to coach and develop others.
    • Excellent written, verbal and interpersonal communications skills.
    • Reliable transportation.
    • Must be able to stand for long periods of time on the sales floor.
    • Must be able to move and/or lift up to 25 pounds.

    Benefits Offered:

    • Medical, dental and vision
    • 401k match
    • Phone service discounts
    • Development and growth opportunities

    EEO Statement

    TCC Wireless, LLC is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Job Type: Full-time

    Pay: $39,560.77 - $70,000.00 per year

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Paid time off

    Experience level:

    • 1 year
    • 2 years

    Shift:

    • Day shift
    • Evening shift

    Weekly day range:

    • Weekends as needed

    Ability to Relocate:

    • Grand Forks, ND 58201: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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Hallmark Retail Sales Leader (part-time key holder) - Store #611 (Grand Forks, ND)
  • Hallmark Retail
  • Grand Forks, ND PART_TIME
  • HALLMARK – Because Connecting With Each Other Has Never Been More Important. This part-time opportunity is located at our Hallmark Corporate owned Gold Crown store #611 in Grand Forks Marketplace loca...
  • 1 Day Ago

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Hallmark Retail Sales Associate (part-time) - Store #611 (Grand Forks, ND)
  • Hallmark Retail
  • Grand Forks, ND PART_TIME
  • HALLMARK – Because Connecting With Each Other Has Never Been More Important. This part-time opportunity is located at our Hallmark Corporate owned Gold Crown store #611 in Grand Forks Marketplace loca...
  • 2 Months Ago

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Manager Trainee
  • Menard, Inc Career Center
  • GRAND FORKS, ND FULL_TIME
  • Make BIG Money at Menards! Extra $3 per hour on Weekends Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance ...
  • 23 Days Ago

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Manager Trainee
  • Coca-Cola Bottling Company High Country
  • Grand Forks, ND FULL_TIME
  • DescriptionCoca-Cola, with its many brands, has been recognized and enjoyed by people around the world for over a century. Founded in 1956, Coca-Cola Bottling Company High Country is a family owned, r...
  • 1 Day Ago

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In - Store Assembly Technician
  • Apollo Retail Specialists
  • Grand Forks, ND FULL_TIME
  • Can’t stand being stuck behind a desk? Like working solo? Good with your hands? We have the perfect job for you as a Service Technician! Go store to store and work independently to keep the furniture ...
  • 4 Days Ago

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0 Retail Store Manager Trainee jobs found in Grand Forks, ND area

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Retail Merchandiser
  • CROSSMARK
  • Grand Forks, ND
  • Job Posting: CROSSMARK is seeking a fun, energetic part-time Merchandiser who enjoys staying active in a fast-paced envi...
  • 3/28/2024 12:00:00 AM

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Arby's - Cashier
  • Arby's
  • Grand Forks, ND
  • Your job as cashier will be a blend of hospitality and operations. Aside from taking orders and processing payments, you...
  • 3/28/2024 12:00:00 AM

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Retail Merchandiser Independent Pharmacy
  • SFS, Inc.
  • Grand Forks, ND
  • Overview: Retail Merchandiser Independent Pharmacy Do you love retail and earning money but also need flexibility in you...
  • 3/28/2024 12:00:00 AM

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Part-Time Store Cashier/Stocker
  • Aldi
  • Grand Forks, ND
  • Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a me...
  • 3/28/2024 12:00:00 AM

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Part Time Janitor GF
  • Progressive Retail Management
  • Grand Forks, ND
  • **Romantix** **Part Time Janitor GF** **Romantix - Grand Forks, ND - Part Time** **Job Title:** Janitor **Reports To:** ...
  • 3/27/2024 12:00:00 AM

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Part-Time Store Cashier/Stocker
  • ALDI
  • Grand Forks, ND
  • Enhance the ALDI customer shopping experience in a collaborative team environment as an ALDI Cashier or Stocker. As a me...
  • 3/27/2024 12:00:00 AM

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Management Trainee Program
  • Buckle
  • Grand Forks, ND
  • Summary Buckle is searching for the next leaders in retail and sales. As a Management Trainee, you will work directly wi...
  • 3/26/2024 12:00:00 AM

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Parts Specialist
  • RDO Equipment Co.
  • Grand Forks, ND
  • This individual will perform a variety of customer service, promoting, displaying, and stocking duties related to the pa...
  • 3/25/2024 12:00:00 AM

Grand Forks is 74 miles (119 km) north of the Fargo-Moorhead area and 145 miles (233 km) south of Winnipeg, Manitoba. Grand Forks is on the western bank of the Red River of the North in an area known as the Red River Valley. The term "forks" refers to the forking of the Red River with the Red Lake River near downtown Grand Forks. According to the United States Census Bureau, the city has a total area of 20.09 square miles (52.03 km2), of which, 19.91 square miles (51.57 km2) is land and 0.18 square miles (0.47 km2) is water. Since it is in one of the flattest parts of the world, the city has f...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Retail Store Manager Trainee jobs
$35,023 to $59,156
Grand Forks, North Dakota area prices
were up 0.8% from a year ago