Retail Store Operations Manager jobs in the United States

Retail Store Operations Manager manages retail operations within a national store or outlet. Develops the overall operational strategy of the store business. Being a Retail Store Operations Manager develops and implements operational policies and procedures. Creates and implements operational strategies to drive the productivity, profitability and customer satisfaction of all stores. Additionally, Retail Store Operations Manager requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Retail Store Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Retail Store Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Store Manager
  • Bridgestone Retail Operations, LLC
  • Springfield, IL FULL_TIME
  • Company Overview

    Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

    Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

    We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

    Job Category

    Retail

    Position Summary

    Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

    Responsibilities


    • Customer service
    • Drive store sales & promotions
    • Build Customer Satisfaction & Loyalty
    • Creating Results for Teammates, Customers and the Company
    • Understand alternative tire sourcing and competitors
    • Payroll, budgets and store goals
    • Responsible for record keeping and relevant financial information
    • Manage, schedule and assign staff according to their skill level
    • Attend paid training to stay up-to-date with new developments in the automotive service industry
    • Follow up with customers to obtain feedback and ensure they are satisfied with received
    • Other duties as assigned


    Minimum Qualifications


    • High School Diploma or equivalent
    • Demonstrated success in retail sales management
    • Problem solving as it relates to customer complaints
    • Aptitude to manage inventory, order scheduling, and ongoing merchandising displays
    • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
    • Teammate and customer communication skills
    • Negotiation and conflict resolution skills
    • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
    • Must have completed all current and required Firestone Complete Auto Care education courses & modules required for this position


    Preferred Qualifications


    • High school degree or equivalent is required
    • 2 year college degree or equivalent


    Our Crew Knows Benefits

    Health benefits that start on day one of employment, for all of our full-time teammates:


    • Paid vacation and holidays
    • On-the-job training and company-funded ASE certifications
    • Tuition reimbursement program
    • 401(k) match
    • Vision and Dental Coverage
    • On demand pay (daily pay) program available


    Our Values Give Back To You


    • Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
    • Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
    • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.


    Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

    Employment Eligibility

    If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
  • 17 Days Ago

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Retail Sales Associate
  • UPS Store Manager
  • Roswell, GA FULL_TIME
  • Retail Sales Associate BENEFITS:Employee DiscountsPerformance BonusPaid TrainingRetail Sales Associate RESPONSIBILITIES:Delivers outstanding customer service to walk-in customers and telephone inquiri...
  • 13 Days Ago

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Store Manager - 013951
  • Bridgestone Retail Operations, LLC
  • Hoffman, IL FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 5 Days Ago

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Store Manager - 744254
  • Bridgestone Retail Operations, LLC
  • North Richland Hills, TX FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 20 Days Ago

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Store Manager - 026468
  • Bridgestone Retail Operations, LLC
  • Reynoldsburg, OH FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • 25 Days Ago

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Store Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Bel Air, MD FULL_TIME
  • Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including F...
  • Just Posted

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Retail Manager - Replenishment and Merchandising
  • Michaels Arts and Crafts
  • Sterling, VA
  • Store - DC-STERLING, VA Lead and support inventory management and merchandising standards and maintenance. Plan for and ...
  • 9/6/2024 12:00:00 AM

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Retail Sales Assistant
  • DAVELLE BY DAVID LTD
  • Reston, VA
  • Job Description Job Description Job description Sales Assistant/Website support Highly successful luxury men's retail in...
  • 9/4/2024 12:00:00 AM

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Assistant Store Manager
  • Sierra
  • Sterling, VA
  • Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
  • 8/15/2024 12:00:00 AM

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Grocery Manager
  • Sprouts Farmers Market
  • Leesburg, VA
  • Job Introduction: Does being in charge of multiple, customer-focused departments sound like a role you would fit perfect...
  • 7/12/2024 12:00:00 AM

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Senior Deli Clerk
  • Sprouts Farmers Market
  • Leesburg, VA
  • Job Introduction: If you enjoy having a high level of responsibility and are committed to providing excellent customer e...
  • 7/12/2024 12:00:00 AM

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Head Cashier
  • Sprouts Farmers Market
  • Leesburg, VA
  • Job Introduction: Do you enjoy leading others by providing an exemplary example and serving as a mentor? Does overseeing...
  • 7/12/2024 12:00:00 AM

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Retail Sales Associate Part Time
  • PetSmart
  • Reston, VA
  • RETAIL SALES ASSOCIATE ABOUT OUR STORES: Working at PetSmart is not a job, it’s a community of those who work together f...
  • 8/21/2023 12:00:00 AM

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Assistant Store Manager
  • PetSmart
  • Reston, VA
  • ABOUT OUR STORE: PetSmart is a retailer unlike any other; we don't just sell products, we provide solutions that foster ...
  • 3/16/2015 12:00:00 AM

Income Estimation for Retail Store Operations Manager jobs
$105,050 to $139,981