JOB
This position promotes student success and increases student enrollment and retention through the provision of quality academic advising, regular monitoring of students’ academic progress, and appropriate referral for students who are at-risk or in need of additional resources. The position also coordinates with the supervisor to serve as the primary point of contact for the University’s academic recovery program.
EXAMPLE OF DUTIES
Coordinate with supervisor to serve as the primary point of contact for the academic recovery program;Work to develop and compile packets for new and existing student orientation events; Assist with orientation, freshmen, and transfer events, Preview Day, etc.;Consult regularly with faculty colleagues in order to have up-to-date information;Discuss and reinforce linkages and relationships between advisees and their instructional programs, including developing relationships with faculty and peers in their disciplines;Document advising appointments through department approved check sheet, Degree Works, and internal databases;Interpret and provide rationale for institutional policies, procedures, and requirements;Regularly monitor all advisees using the university’s early alert software and follow-up with the advisees who are at-risk of failing or dropping out of a course(s);Inform and, if necessary, refer students to other institutional resources when academic, attitudinal, attendance, or other personal problems require intervention by other professionals. (e.g., University Case Manager);Proactively contact and be available for student advisees on a regular basis; Office hours should be posted on the advisor’s office door and preferably given to the advisee early in the semester; Advisors should plan for extended hours during pre-registration advising;Perform all other duties as assigned.ADDITIONAL DUTIES (Retention Advisor only): Provide training and mentorship for new staff and student employees;Responsible for identifying an area for enhancing University Success Center services (e.g., integration of new technologies) and develop and maintain a plan for continuous improvement in that area.
SUPPLEMENTAL INFORMATION
Applicants must upload a resume at the time of application as well as provide contact information for at least three professional references. Please email employment@una.edu or call 256.765.4291 and select option #2. Selecting an option other than #2 will result in a delayed response.
Position Summary: The Workforce Program Retention Specialist offers an excellent opportunity for an ambitious, organized and flexible professional to utilize their support and program expertise in ord...
Russell Tobin Associates is currently seeking a Customer Retention Specialist to work for one of our top tech clients ensuring high levels of customer retention and satisfaction! Are you driven by cus...
The Client Retention Specialist will be responsible for re-engaging and winning back customers who have expressed interest in our fiber internet services but have not yet completed the installation pr...
Objective : Make sure to apply with all the requested information, as laid out in the job overview below. The Engagement and Retention Specialist is expected to perform a variety of duties in the onbo...
Job DetailsJob DescriptionJob Descriptiontentree is a lifestyle apparel company based out of Vancouver, Canada that plants ten trees for every item purchased. Our apparel is one of the most sustainabl...