Retention Specialist jobs in the United States

Collegiate Admission & Retention Solutions (CARS) helps Colleges and Universities across the country to focus on prospective students. By offering assistance to our clients' admissions teams, we help answer inbound calls and contact internet inquiries in an effort to identify and transfer qualified prospective students to the school's admissions staff.

We are currently recruiting Bilingual Student Information Specialists to join our growing team in our Lead Qualification department. Candidates would be fluent in both Spanish and English and will be performing duties related to student admissions - including verifying student data, motivating prospective students, answering general questions, and setting the ground work for campus appointments.

Representatives must be comfortable spending the majority of the day on the phone, retaining and reiterating specific product knowledge, and learning proprietary software. Candidates must possess excellent verbal and written communication skills with a friendly attitude, attention to detail and a willingness to work as part of a team.

Full and part time positions are available. ALL candidates must have night time and weekend availability. Candidates should be motivated and have reliable transportation.

We are a 7-day a week operation and all candidates must be able to work 2 nights a week as well as 2 weekends (Saturday & Sunday) a month.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Sign-on Bonus of $250 payable in 60 days of employment

Benefit Conditions:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 Precaution(s):

• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

Hours per week:

• 20-29
• 30-39

Typical end time:

• 9PM

Typical start time:

• 7AM

This Job Is:

• Open to applicants who do not have a high school diploma/GED
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Supplemental pay types:

• Signing bonus

Language:

• Spanish (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person