Returns Clerk processes all repairs and returns in a timely manner. Schedules, submits and initiates supplier returns in accordance with standard procedures. Being a Returns Clerk records related data and supplier policies during future reporting process. May require an associate degree. Additionally, Returns Clerk typically reports to a supervisor. The Returns Clerk possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
JOB SUMMARY: Responsible for accurate and timely receiving, shipping and inventory reconciliation with all Departments. Delivery of product as needed. Keep Warehouse cleaned and organized. Responsible for quality control and freshness of all stored goods by implementing FIFO (First In, First Out concept).
SPECIFIC DUTIES PERFORMED: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned.
Revised 10/23
SUPERVISION EXCERCISED: None.
LICENSE REQUIRED: Must obtain and hold a Class II gaming license while employed and complete an annual background check with TGA.
MINIMUM EDUCATION REQUIRED FOR POSITION: High school diploma or GED required. Current valid Food Handlers card or HACCP certification is required. Must be certified in ServSafe Sanitation or MUST obtain the ServSafe certification within 90 days of being hired.
One year of related warehouse and/or shipping and receiving experience required.
PHYSICAL REQUIREMENTS: Able to lift 75 pounds. Manual dexterity for operation of personal computer and routine paperwork. Position requires ability to withstand extreme hot and cold temperatures. Must adhere to safe lifting and carrying procedures. Occasionally required to sit, stand, walk, stoop, kneel, crouch, crawl, climb or balance. Requires ability to lift light/moderate/heavy items up to 75 pounds without assistance. Requires ability to push or pull up to 100 pounds with assistance. Noise level in the work environment is moderate to loud. When on the gaming floor, the noise level increases and there is exposure to a smoke filled environment.
WORK HAZARDS: Exposure to heavy equipment, hot surfaces, wet floors, heavy lifting, sharp objects or utensils, kitchen and truck noise, exposed to truck fumes and Casino smoke.
SPECIFIC SKILLS/KNOWLEDGE/EXPERIENCE REQUIRED FOR POSITION: Able to communicate in a positive and professional manner. Must be detail oriented. Able to work well alone and with limited supervision. Must be able to work under pressure and manage time effectively. Must be able to work a variety of hours and at peak delivery times. Must be familiar with proper packaging methods and able to interpret visual aids used to convey specific packaging requirements. Knowledge of shipping/receiving procedures and the Infinium software system for purchase orders. Ability to operate forklift and electric and manual pallet jack. Material Management System (MMS) experience is of added value.
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