Returns Manager jobs in California

Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Warehouse Operations Manager
  • Happy Returns LLC
  • Valencia, CA FULL_TIME
  • Description

    Happy Returns is making online returns better for shoppers, retailers, and the planet! Our company is growing very rapidly and we’re looking for the most capable and motivated warehouse specialists to join us in our new facility in Valencia, CA! We pride ourselves on creating a work environment that’s fair, enjoyable, supportive, and that rewards people for all the fantastic work they do. If you want to work in a place where your great work is recognized with the most competitive compensation, with a clear path for improvement and advancement, and supervisors who listen and are responsive to your feedback, please join us at Happy Returns and help make online returns better for everyone!


    Position Summary

    The Warehouse Operations Manager will oversee all shift operating hours, facilities, and people in our Valencia, CA warehouse. Reporting to the Site Leader, the Warehouse Operations Manager will:

    • Implements change and/or develops new processes as required to provide ability to better direct product to multiple locations and geographies
    • Continuously measure and evaluate the departmental goals and all work processes, available daily labour and daily production goals and hourly progress towards these goals
    • Improve quality and eliminate errors, reduce cost per unit; conducting weekly GEMBA walks; utilize six sigma practices to enhance the operation
    • Conduct operation overview and facilitate meetings in the absence of the Site Leader, not limited to site safety walks, city and state inspections; and handle all facility escalations.
    • Oversee the second shift hourly workforce, including 40-100 hub specialists and up to three supervisors, with this number expected to grow significantly in the coming months
    • Facilitate continued rapid growth by creating and executing strategic plans to accommodate increased unit volume and make optimal use of space available
    • Continually improve and build upon existing processes by identifying areas of improvement, designing solutions with measurable impacts in mind, and executing such fixes
    • Maintain a safe work environment by actively building and reinforcing safety standards at the site
    • Recruit, hire, and train a world-class workforce of specialists and supervisors
    • Ensure efficient day-to-day operations of the warehouse to meet and exceed target under-the-roof KPI’s
    • Collaborate with the senior operations team to develop and streamline warehouse procedures
    • Build and maintain an amazing work culture by instilling a team-oriented sense of camaraderie amongst the specialist population and devising reward systems that incentivize great work and collaboration. Our goal is to cement Happy Returns as a top workplace within the MS area.
      • You will be the face of the site, so prepared to host partners, customers, and vendors as necessary
    • Collaborate with cross-functional teams and departments to ensure the smooth operation of your facility.
    • Measure performance through metrics, providing feedback, and holding Managers accountable for their performance and the performance of their departments
    • As needed partner with Managers to establish corrective plans to insure that department meets objectives


    Requirements

    We are looking for someone with:

    • B.S. or B.A. degree
    • 6 years’ experience managing in a fast-moving warehouse environment
    • 4 years’ experience managing supervisory employees
    • Experience in an ultrafast-scaling organization and/or excitement to be a part of one – we are disrupting a multi-billion dollar industry and are expecting tremendous growth in the near-term
    • Proven ability to effectively motivate, develop, and manage 30 employees. Our culture is a critical part of our success, and you need to help drive it.
    • Fine-tuned attention to detail – our retailer partners depend on us to return their products to them in perfect condition
    • Excitement for working in a start-up environment with high level of ambiguity and change
    • Strong project management and continuous improvement skills
    • A long-term perspective on career development and desire to grow professionally within the company


    EEO Statement

    Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Returns is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Returns has an ongoing responsibility to respect and support a globally diverse environment.


    Statement to Third-Party Agencies

    To all recruitment agencies: Happy Returns only accepts resumes from agencies on the Happy Returns or UPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.


    Covid-19 Policy

    As part of Happy Return’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

  • 14 Days Ago

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Enterprise Customer Success Manager
  • Happy Returns LLC
  • Valencia, CA FULL_TIME
  • Help shoppers, retailers, and the planet Forward-thinking retailers retain revenue, reduce costs, raise shopper lifetime value, and enhance sustainability with Happy Returns’ returns software and reve...
  • 16 Days Ago

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Engineering Manager- Remote
  • Happy Returns LLC
  • Valencia, CA FULL_TIME
  • Happy Returns, a UPS Company, is making online returns better for shoppers, retailers, and the planet! We do this by providing a seamless system of technology, service, and logistics that gives shoppe...
  • 6 Days Ago

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Returns
  • Dunlop Sports Americas
  • Huntington, CA OTHER
  • Job Details Job Location: Corporate - Huntington Beach, CA Position Type: Full Time Salary Range: $18.50 - $18.50 Hourly Job Shift: Day DescriptionSUMMARY: The Customer Returns Clerk is responsible fo...
  • 6 Days Ago

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Warehouse Specialist
  • Happy Returns LLC
  • Valencia, CA FULL_TIME
  • Happy Returns, a UPS Company, is making online returns better for shoppers, retailers, and the planet! We do this by providing a seamless system of technology, service, and logistics that gives shoppe...
  • 17 Days Ago

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Returns Operations Planning Manager, Devices Reverse Logistics (RL)
  • Amazon.com Services LLC
  • Sunnyvale, CA FULL_TIME
  • Bachelor’s degree in related field, or equivalent experience 5 years Planning experience in a consumer market Segment Company 5 years Supply Chain management and manufacturing operations experience Ex...
  • 13 Days Ago

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Team Leader - Nano Richmond
  • Nestle
  • Richmond, VA
  • ** Team Leader - Nano Richmond** ** Team Leader - Nano Richmond** Richmond, CA, V6Y 2V6 Richmond, CA, V6Y 2V6 ****Positi...
  • 3/18/2024 12:00:00 AM

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Boutique Team Leader - BIM Metrotown
  • Nestl
  • **Business areas:** Retail **Job title:** Team Leader **Location:** BIM Metrotown****Position Summary**** We are looking...
  • 3/18/2024 12:00:00 AM

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Sales Support
  • Manpower
  • Boise, ID
  • Our client is in search of a Contract Sales Analyst who possesses strong organizational skills and attention to detail t...
  • 3/18/2024 12:00:00 AM

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Warehouse Returns Manager
  • BHPhotoVideo
  • Florence, NJ
  • **Warehouse Returns Manager** Florence, NJ, USA Req #215 Tuesday, February 8, 2022 *At over 45 years old and counting, B...
  • 3/17/2024 12:00:00 AM

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International Senior Tax Manager
  • Experis
  • Denver, CO
  • International Senior Tax Manager Location: Denver, CO. (Onsite/Hybrid/Remote) Pay Range: $55-$95 per hour Overview: Jeff...
  • 3/16/2024 12:00:00 AM

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Presales Consultant
  • Optoro, Inc.
  • **Presales Consultant** **Washington, DC** **About Optoro** Optoro is a fast-growing technology company that is revoluti...
  • 3/16/2024 12:00:00 AM

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International Senior Tax Manager
  • Experis
  • San Francisco, CA
  • International Senior Tax Manager Location: Denver, CO. (Onsite/Hybrid/Remote) Pay Range: $55-$95 per hour Overview: Jeff...
  • 3/15/2024 12:00:00 AM

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Senior Director of Operations
  • Medline Industries
  • Rialto, CA
  • Oversee and manage the Distribution Center operations including: Ensure order fulfillment and production are completed. ...
  • 3/15/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Manager jobs
$64,550 to $88,422

Returns Manager in Evansville, IN
The Return Manager window displays all existing tax returns or tax templates for the view or filters that are selected on the navigation panel.
January 16, 2020
Returns Manager in Nassau, NY
“We also offer a 365-day returns policy for people who have trouble making up their minds.
December 07, 2019
Returns Manager in Worcester, MA
While lead manager Tourant's ongoing research and discretionary input is important, the team thoughtfully rotates responsibilities to avoid specialization.
January 25, 2020