Returns Manager is responsible for the entire returns process. Communicates the returns process with vendors, customers, and employees and manages employees involved in the returns process. Being a Returns Manager may require an associate degree in area of specialty. Typically reports to a head of a unit/department. The Returns Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Returns Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Description
Happy Returns is making online returns better for shoppers, retailers, and the planet! Our company is growing very rapidly and we’re looking for the most capable and motivated warehouse specialists to join us in our new facility in Valencia, CA! We pride ourselves on creating a work environment that’s fair, enjoyable, supportive, and that rewards people for all the fantastic work they do. If you want to work in a place where your great work is recognized with the most competitive compensation, with a clear path for improvement and advancement, and supervisors who listen and are responsive to your feedback, please join us at Happy Returns and help make online returns better for everyone!
Position Summary
The Warehouse Operations Manager will oversee all shift operating hours, facilities, and people in our Valencia, CA warehouse. Reporting to the Site Leader, the Warehouse Operations Manager will:
Requirements
We are looking for someone with:
EEO Statement
Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Returns is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Returns has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third-Party Agencies
To all recruitment agencies: Happy Returns only accepts resumes from agencies on the Happy Returns or UPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.
Covid-19 Policy
As part of Happy Return’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.