Returns Supervisor supervises the receipt of goods for return and coordinates return of goods to vendors. Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Being a Returns Supervisor ensures the returns process follows appropriate procedures and maintains documents as necessary. May require an associate degree or its equivalent. Additionally, Returns Supervisor typically reports to a manager. The Returns Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Returns Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Job Description:
Reporting to the Returns Manager, the returns dock associate helps in managing the workflow of the Returns Dock. The dock worker is responsible for all shipping/receiving activity to appropriately meet daily and monthly operational goals a
Responsibilities
· Work all Returns Dock workflow.
· Responsible helping of work, managing to volume and production goals
· Work closely with the Shipping team to ensure empty trailers are available as needed
· Helps to mange the distribution of products and other items throughout the warehouse
· Responsible for following all safety rules, regulations and guidelines.
· Other duties as assigned.
Requirements
Experience
· Three years of related Warehouse experience
· Experience in shipping/receiving, preferred
· PIT certified or willing to become PIT certified
Education
· High school diploma or equivalent
Skills
· Proficiency with Microsoft Office Suite, Excel and Outlook
· Excellent verbal and written communication skills
· Basic Mathematical Skills
Physical and Environmental Requirements
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Schedule:
Experience:
Work Location: In person