Returns Supervisor jobs in Greenville, SC

Returns Supervisor supervises the receipt of goods for return and coordinates return of goods to vendors. Handles defective, discontinued or recalled goods and destroys returned goods as appropriate. Being a Returns Supervisor ensures the returns process follows appropriate procedures and maintains documents as necessary. May require an associate degree or its equivalent. Additionally, Returns Supervisor typically reports to a manager. The Returns Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Returns Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Customer Returns Coordinator
  • Glen Raven
  • Anderson, SC FULL_TIME
  • Glen Raven Custom Fabrics, a global leading manufacturer of performance fabrics, is currently seeking  a candidate for Customer Returns Coordinator. 

    Frequently lifts up to 75 lbs. is required.

     Essential Duties:

    A:  All Areas:

    Follow company policies, safe work practices, prevent injury to yourself and other associates.

    Report any unsafe work conditions or any work related injury to your supervisor immediately.

    B:  Customer Returns:

    Make contact with receiving/supply room to obtain returns.  Transfer samples/fabrics to the Technical Services area for analysis.

    Insure all returns have been entered into JOMAR and assigned an appropriate RA#.  Accurate records should be maintained regarding the date of receipt and the condition in which the samples/fabric arrives. The date each return is received and the appropriate claim status should be logged into JOMAR daily.

    Utilize the Technical Services workspace, measuregraph and laboratory testing equipment for evaluation of the samples/fabric based on grading standards and performance characteristics of our fabrics.  A basic understanding of ASTM and AATCC test methods as well as specific applications for the fabrics is necessary.  

    With the assistance of the Sunbrella Care Service Manager and the Sunbrella Care Specialist, provide a complete, accurate and unbiased analysis of the return.  Advise the Sunbrella Care Team of all findings and determine the appropriate response to the claim.

    With the assistance of the Sunbrella Care Service Manager and the Sunbrella Care Specialist, provide appropriate feedback to customers regarding the analysis of results of warranty claims which may include before and after photos of the item returned as well as a recommended resolution.

    Proper disposition fabric rolls/samples following the analysis.  Coordinate the return, shipment, transport, or disposal of the fabric/samples.  Package and rebook all roll goods returned to inventory by utilizing the Internal Receipt function within the Jomar system to obtain new roll/case numbers.

    Notify the appropriate manufacturing department of any fabrics that may require additional internal processing or reinspection. Properly identify fabrics prior to being transferred to other departments. Maintain communication with operations to insure fabrics are corrected and meet quality standards.

    Properly label and identify any fabrics being returned to outsourced suppliers for rework or chargebacks. Document all roll information as well as the corresponding RA# which will be provided to the Sunbrella Care Specialist for purpose of communicating with the supplier and the transfer of fabrics.

    Assist Technical Services and Quality Assurance with the coordination and reinspection of breakdown requests requiring fabrics to be pulled from inventory. Insure fabrics are properly identified with the correct style/pattern and meet quality standards.

    C:  Other Duties

    Consolidate information and provide accurate data to the Sunbrella Care Service Manager and Sunbrella Care Specialist.

    Assist the Sunbrella Care Specialist with the ongoing development of cleaning procedures and products.

    Perform various industry standard test methods in the Quality Assurance Fabric Lab (IE: Hydrostatic Pressure, Rain, Spray tests, Bond strength of Welded fabrics, Release points using Oven).

    *Perform to the best of your ability duties not directly associated with your job as required provided it is not in violation of company policy, unethical, unsafe or unlawful.

    Education

    • High School Education
    • IICRC Upholstery Fabric Cleaning Certification, which would not be a preliminary requirement but that such training would be anticipated for someone holding that position.

    Experience

    • Textile experience preferred

    Key Skills

    • Must fully comprehend inspection standards and understand written warranties.
    • High degree of communication skills.
    • Must maintain a good working relationship and open lines of communication with the entire operations team.
    • Fully understand Care and Cleaning instructions relating to the various fabric products and ability to apply cleaning methodology in regards to warranty claims

    Physical

    • Frequently lifts up to 75 lbs
  • 1 Month Ago

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Supervisor
  • Poly America
  • Westminster, SC FULL_TIME
  • Overview Carolina Poly, located in Westminster, SC, is currently seeking Supervisors to join our team. Carolina Poly – Westminster, a reprocessing facility, is a new addition to an established nationw...
  • 22 Days Ago

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Supervisor
  • Diversified Maintenance-RWS
  • Springs, SC FULL_TIME
  • Supervisor Come work for Diversified Maintenance, a leading company in the Facilities Services Industry since 1973. At Diversified Maintenance we believe that details matter, as do each of our employe...
  • 22 Days Ago

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Supervisor
  • Carolina Poly
  • Westminster, SC FULL_TIME
  • Overview: Carolina Poly, located in Westminster, SC, is currently seeking Supervisors to join our team. Carolina Poly – Westminster, a reprocessing facility, is a new addition to an established nation...
  • 1 Day Ago

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Supervisor
  • Arby's
  • Easley, SC FULL_TIME
  • When the manager is not present, you'll be responsible for overseeing team members and ensuring customer satisfaction. Last updated : 2024-03-22
  • 5 Days Ago

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Supervisor
  • Hillman's Landscape
  • Greenville, SC PART_TIME,FULL_TIME
  • We are a professional horticultural and full-service landscaping company that has been serving the upstate of South Carolina since 2000. Our services include landscape development and maintenance for ...
  • 8 Days Ago

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0 Returns Supervisor jobs found in Greenville, SC area

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Support Lead - Part Time
  • Five Below
  • Greenville, SC
  • At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free...
  • 3/29/2024 12:00:00 AM

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Sr. Tax Specialist
  • KYOCERA AVX Components Corporation
  • Greenville, SC
  • Emphasis on compliance and tax accounting. Preparation and review of Federal consolidated return and State/Local income,...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Greer, SC
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

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Customer Experience Representative
  • Oxford Industries Inc.
  • Greenville, SC
  • Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Represent...
  • 3/28/2024 12:00:00 AM

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ATTENDANT, CATERING (FULL-TIME)
  • Morrison Healthcare
  • Greenville, SC
  • **ATTENDANT, CATERING (FULL-TIME)** **Location**: Delta Health the Medical Center- 1400 E. Union St. Greenville, MS 3870...
  • 3/28/2024 12:00:00 AM

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Customer Experience Representative
  • Southern Tide, LLC
  • Greenville, SC
  • Customer Experience Representative page is loaded **Customer Experience Representative** **Customer Experience Represent...
  • 3/28/2024 12:00:00 AM

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PT Customer Experience Manager
  • Michaels Stores, Inc.
  • Simpsonville, SC
  • Store - SIMPSONVILLE, SC Deliver a customer centric shopping experience by managing and delivering effective front-end o...
  • 3/28/2024 12:00:00 AM

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Group Exercise Instructor - Body Pump
  • YMCA of Greenville
  • Greenville, SC
  • Overview: The YMCA of Greenville is a dynamic and rapidly growing association that seeks to strengthen the community thr...
  • 3/28/2024 12:00:00 AM

Greenville is located at 34°50′40″N 82°23′8″W / 34.84444°N 82.38556°W / 34.84444; -82.38556 (34.844313, −82.385428), roughly equidistant between Atlanta (145 miles [233 km] southwest), and Charlotte, North Carolina (100 miles [160 km] northeast). Columbia, the state capital, is 100 miles (160 km) to the southeast. Greenville is in the foothills of the Blue Ridge Mountains, a physiographic province of the larger Appalachian Mountains range, and includes many small hills. Sassafras Mountain, the highest point in South Carolina, is in northern Pickens County, less than 40 miles (64 km) northwe...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Returns Supervisor jobs
$50,621 to $68,036
Greenville, South Carolina area prices
were up 1.5% from a year ago

Returns Supervisor in Atlantic City, NJ
Including trade contracts, purchases, returns, damaged materials, etc.
December 03, 2019
Returns Supervisor in Bloomington, IN
And returns master cash vaults to receiving room at conclusion of each shift and cleans the receiving.
December 11, 2019