Penn State Health Corporation
Location : US:PA:Hershey
Work Type : Full Time
FTE : 1.00
Shift : Day
Hours : 8:00a - 4:30p
SUMMARY OF POSITION :
The Financial Navigator II is a patient-facing position responsible for pre-service financial clearance. This position improves the patient¿s financial experience by providing transparency on payer requirements and the patient¿s estimated personal financial liability, and by connecting patients with Financial Counseling pre-service if appropriate. This position also provides concierge service and way-finding to ensure a smooth process for patient arrival and check-in. The primary role of the Financial Navigation II is to work directly with our patients with the most complex financial situations. This may be related to having resources from multiple payers or on-going conditions that produce financially significant costs. The purpose of the Financial Navigation team is to ensure that patients¿ financial concerns do not create a barrier to receiving clinical care.
MINIMUM QUALIFICATIONS:
HS Diploma required
At least 1 year of experience in registration-related position or Financial Counselor required
PREFERRED QUALIFICATIONS:
1 year pre-certification experience preferred
Associates Degree preferred
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.
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