Revenue Manager jobs in Minneapolis, MN

• Oversee and manage the Central Counting processing of over $24 million in cash fare revenues and all fare citation payment revenues including managing a staff of one (3) Supervisors, (6) Revenue Processing employees, (11) Fare Collection Specialists, (1) Fare Citation Administrator and manage the fare collection, TRIP citation and cash counting equipment needed to process currency and coins.
• Manages and ensures the safe, efficient, and secure collection of all Metro Transit bus cash fare revenue of over $20 million annually including all farebox revenue-ridership data, and directly manage all Fare Collection operations including up to (2) supervisors and (11) ATU employees at six garage locations:
• Oversee and establish the Transit Ridership Incentive Program, Fare Inspection Citation Program including citation issuing and tracking software and hardware, data analysis and citation resolution management.  Directly supervisor the Citation Supervisor and administrative staff to ensure accurate and timely processing of all civil citations and citation payments. Assist the supervisor in managing the Special Event fare collection program at stadium events.
• Support broader Metro Transit and Met Council goals and initiatives through support of ridership growth, program growth and all other relevant growth initiatives. Partner with Marketing, Transit Oriented Development (TOD) and other departments to identify and/or support growth initiatives that have dependence on Revenue Operations systems or areas. Lead Revenue Operations department equity and equal access initiatives aimed at expanding access to all customers through efforts such as TAP program expansion, providing additional language and other similar support as needed across all department communications, and regular and special Title VI reports and analysis. Review reduced fare programs such as TAP, and assist the Administrator in developing the TAP program.
• Ensure adequate department review and controls over all cash fare and citation payment processes. Provide regular review of payment and cash fare processes and procedures to ensure adequate controls are adhered to.  Regular review of personnel with access to key and secure locations to reduce risks and liability. Timely and appropriate response to all customer relations contacts.
• Foster a climate of equity and inclusion.  Promote equity internally and externally throughout the department and by fostering equitable, diverse work practices and an inclusive work environment.

• A high school diploma/GED and ten (10) years of progressive experience; AND three (3) years of experience in supervision/management or project management.
• An associate degree and eight (8) years of progressive experience; AND three (3) years of experience in supervision/management or project management. 
• A bachelor’s degree and six (6) years of progressive experience; AND three (3) years of experience in supervision/management or project management.

What knowledge, skills and abilities you should have for this job:

• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Knowledge of FTA Title VI requirements.
• Knowledge of accounting principles, reconciling of accounts and internal controls.
• Skills in Microsoft Office software products and PC proficiency.
• Project management and/or process improvement skills.
• Ability to plan and lead projects to successful completion; including developing effective teams, delegating tasks, facilitate problem solving, establish project schedules, and manage budgets.
• Ability to lead staff, work groups, facilitate/negotiate with others.

What additional skills and experience would be helpful in this job (desired qualifications):

• Experience as a manager for a similar size organization serving a diverse unionized employee population.
• Managerial experience in operating a high security technical area and automated information systems.
• Advanced project management certification or training program

What you can expect from us:

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area. 
• We encourage our employees to develop their skills through on-site training and tuition reimbursement. 
• We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us!

Union: Transit Managers and Supervisors Association (TMSA)
Grade:  J
FLSA: Exempt
Safety Sensitive:  No

Work Environment:
Work is performed in a standard office setting. Some positions may require travel between primary work site and other sites.

1. We review your minimum qualifications. 
2. We rate your education and experience. 
3. We conduct a structured panel interview. 
4. We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history.   A driving record check and/or physical may be conducted if applicable to the job.  If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards.  A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.