Revenue Manager jobs in New Orleans, LA

Description

SUMMARY
This position is responsible for assisting the Area Director of Revenue Management in maximizing room revenue by implementing and monitoring effective inventory management and pricing strategies for the hotel. The position is expected to fully understand various data sources (internal and external) in order to extract relevant data to build reports and models that support revenue management decisions, liaise among departments within the hotel, as well as external partners, to align strategies that maximize revenue, and navigate CRO, CRM, and Channel Management Systems to implement strategies. Position may be required to perform work for other Ace Hotel locations and projects on occasion.
CORE FOCUS & ESSENTIAL RESPONSIBILITIES
Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

Analyze trends and demand forecasts to set/adjust sales strategies designed to increase market share, grow RevPAR, and optimize market mix.
Analyze and monitor pickup daily to manage day-to-day inventory and rate yielding, and implement strategies on all distribution channels.
Monitor daily reservations and rate reports to ensure accuracy.
Monitor competitor rates, positioning, strategies, and data.
Work with OTA partners and Channel Management Systems to maintain rate parity across all public channels.
Communicate revenue forecast and strategies; work closely with other departments to maximize revenues.
Understand the dynamics of the local market and demand generators and present appropriate action plans to the Director.
Prepare weekly and monthly revenue management reports and facilitate revenue strategy meetings.
Monitor guest and group data in Opera.
Work with Reservations and Sales teams to manage group blocks and project accurate forecasts.
Distribute weekly operations forecasts.
Compile raw data into ad hoc reports quickly and accurately
Conduct quality control checks in PMS/CRS input to ensure data accuracy and follow up with Reservations Manager as appropriate.
Validate and report relevant data to STR and PKF in an accurate and timely manner.
Maintain full understanding of the rooms revenue strategies at all times.
Attend hotel operations meetings.

SUPPORTING FUNCTIONS
In addition to the core focus & responsibilities, the candidate is expected to complete the following duties:

Be able to make day-to-day yielding decisions as well as quote rates for groups and special requests in the absence of the Area Director of Revenue Management.

Qualifications

ESSENTIAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
Prioritize and organize work assignments, have timely follow up and execution.
Have superb time management skills.
Maintain complete knowledge of all hotel services/features and hours of operation.
Other language, mathematical, and reasoning abilities as outlined below.
Ability to comply with physical demands as outlined below.
Knowledge and understanding of Atelier & Ace culture & initiatives.
Technologically sound with Microsoft Office applications. High proficiency in Microsoft Excel is required.
Ability to compute advanced mathematical calculations.
REQUIRED EDUCATION and/or EXPERIENCE
Bachelor’s degree in hotel management, business administration, finance, or similar field is required. Previous experience working in a hotel or hospitality setting is required. Previous experience working in Reservations, Rooms, and/or Sales departments is preferred. Previous experience using Opera, Delphi, Synxis, Siteminder, Duetto, Cendyn, or other hotel Information Systems is preferred. Advanced knowledge of Microsoft Excel is required.
LANGUAGE, MATHEMATICAL, and REASONING ABILITIES
Candidate must meet the following cognitive abilities:

Ability to understand guests’ service needs & requests.
Ability to acknowledge guests’ requests in a polite manner.
Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred).
Ability to apply logical thinking and understanding to carry out written and oral instructions.
Ability to address and solve problems involving guest and operational issues.
Ability to compute advanced mathematical calculations.
PHYSICAL DEMANDS / WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The typical environment is an office atmosphere with ambient room temperatures, ambient lighting, and common office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sit, walk, and stand continuously.
Lift / carry 10lbs (infrequently).
Bend, squat, crawl, and reach above shoulder level.
Use dominate hand coordination for simple grasping, pushing/pulling, and fine manipulation.
May be exposed to extreme temperatures, dust, dampness, height, and moving machinery.
Type at least 75 wpm.