RFP Analyst jobs in Boca Raton, FL

RFP Analyst develops proposals, bids, quotations, RFP responses, or other documents describing organizational products and services in response to requests from prospective clients. Collaborates and coordinates with internal contributors and subject matter experts to ensure content is complete, accurate, and maximizes business opportunities. Being an RFP Analyst prepares and maintains a repository of templates, standard language, and product collateral or exhibits. May prepare custom response content for complex or unique inquiries. Additionally, RFP Analyst typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The RFP Analyst occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an RFP Analyst typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

D
Analyst
  • DOCUMENT STORAGE SYSTEMS INC
  • Anywhere, FL OTHER
  • Job Details

    Level:    Entry
    Job Location:    REMOTE POSTION - Anywhere, FL
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    Undisclosed
    Travel Percentage:    None
    Job Shift:    Day
    Job Category:    Information Technology

    Description

    Do you have experience with Microsoft Server and an interest in Healthcare IT? Do you have strong skills in customer service, troubleshooting and critical thinking? If so, you may be a great fit for our growing Company. This is a great opportunity for an individual with Microsoft Server experience to join our family and be a part of an energetic team that resolves issues related to our software and know you will have a positive impact on our clients and the patients they serve.

    POSITION SUMMARY: 

    • The Analyst position is an entry level position to learn and increase skills around the ITIL and Continual Improvement methodologies and how those methods correlate to product development and delivery.
    • Learn how to triage and handle multi-channel, Level 1, incoming customer requests for assistance with Software and tools.
    • Represents DSS, Inc. in the most positive manner to their co-workers.
    • Maintains an efficient and logical approach to all assigned duties.


    DUTIES AND RESPONSIBILITIES:

    • Essential Duties:
      • Shadows other TIS agents when providing customers with known solutions and updates to customer inquiries within expected time-frames.
      • Shadows other TIS agents when communicating to external and internal clients via instant message, phone and/or email.
      • Participates in training to gain company, department, and product knowledge.
      • Successfully complete the assigned training curriculum within the probationary period. 
      • Successfully complete the applicable Knowledge and Troubleshooting assessments within the probationary period.
    • Other Duties:
      • Follows guidelines in the Standard Operating Procedures manual, the Service Level Agreement and the Operating Level Agreement.
      • Performs other duties as needed.

    SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES

    • Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53. Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.

    The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed. 

    Qualifications


    QUALIFICATIONS: 
      Skills:

    Required:

    • Skilled in client troubleshooting activities with 100% focus on customer service.
    • Possess analytical skills.
    • Work effectively (maintaining accuracy and sensitivity) under tight timelines and schedules.
    • Determine the importance or impact of issues and situations and take appropriate actions.
    • Possess excellent listening skills and a commitment to communicating in a clear, concise and timely manner at all times.
    • Organize time effectively while identifying barriers to progress, and setting priorities.
    • Possess proven aptitude for understanding troubleshooting and the ability to learn new software as needed.
    • Be effective and willing to adapt in a rapidly growing organization.
    • Proficient in Microsoft Office Products (Word, Excel, Outlook).
    • Handle large volumes of email (approximately 25 emails daily).
    • Handle large volumes of phone calls (approximately 15 daily).
    • Work from an organizational perspective as well as independently and as a contributing team member.
    • Must be able to provide documentation of your COVID-19 Vaccination Record Card to be admitted on clients’ property or provide an exemption for medical or religious reasons.  

    Education:

    • Required:
      • High School or GED
    • Preferred:
      • Associate's degree preferred; equivalent combinations of work experience and\or education will be considered

    Certification(s), Licenses: 

    • Required by end of probationary period: 
      • Information Technology Infrastructure Library (ITIL)
    • Preferred:
      • Applicable industry certifications such as CompTIA, ITIL, the Microsoft Server & Client paths, Pharmacy Tech, Medical Tech, etc.

    Years of experience in a similar role:

    • Preferred:
      • Six months working experience within:
        • Applications using databases
        • Client assistance or customer-facing activities
        • Analyzing, troubleshooting and configuring Microsoft Windows-based operating systems (Client and Server) 
        • Analyzing, troubleshooting and configuring networks, printers, and scanners
        • Software troubleshooting
        • Electronic Medical Record Systems, or hospital IT systems
        • Citrix or other terminal server solutions
        • SaaS and Cloud based solutions

     

    The Employer is a Federal Contractor and subject to federal vaccination mandate. Employees must be fully vaccinated to come onto any of DSS, Inc’s sites or Client sites.

     


    PHYSICAL DEMANDS: 

    Task

    Percentage

    Standing

    5% per day

    Sitting

    90% per day

    Walking

    5% per day

    Stooping

    0% per day

    Lifting

    0 times per day

    Computer Work

    45% per day

    Telephone Work

    45% per day

    Reading

    10% per day

    Other, please specify

    0% per day

     

    This role can be Remote which would allow most work to be performed at home; however, the Employer is a Federal Contractor and subject to federal vaccination mandate. Employees must be fully vaccinated to come onto any of DSS, Inc’s sites or Client sites.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    If you need an accommodation seeking employment with DSS, Inc., please email jobs@dssinc.com or call (561) 284-7373. Accommodations are made on a case-by-case basis.

  • 16 Days Ago

T
Analyst
  • Total Warranty Services
  • Boca Raton, FL FULL_TIME
  • The Client Pricing Analyst will support the deal proposal development process by liaising with the Client Relations Specialist with reviewing and developing accounting distributions for new account re...
  • 1 Month Ago

M
GIS Analyst
  • Martin County
  • Stuart, FL FULL_TIME
  • Position: GIS Analyst Location: Stuart, FL, 34996 Position is CONTRACT with reSOURCE Pay Rate: $55-$66K annually benefits, PTO and holiday pay Must be able to pass criminal background and drug testing...
  • 19 Days Ago

E
AR Analyst
  • ENVISION STAFFING SOLUTIONS INC
  • Beach, FL FULL_TIME
  • POSITION SUMMARY The Accounts Receivable (“AR”) Analyst will assist their AR team members in executing the full cycle of AR processes. The primary tasks include but are not limited to creating and mai...
  • 19 Days Ago

M
Security Analyst
  • Martin County School District
  • Stuart, FL FULL_TIME
  • Click here for full job description:http://www.martinschools.org/files/_QUKS2_/a6e535fadb264d623745a49013852ec4/Security_Analyst_-Board_Approved_5-17-16.pdf
  • 20 Days Ago

M
Systems Analyst
  • Martin County
  • Stuart, FL FULL_TIME
  • Position: Systems Analyst Location: Stuart, FL, 34996 Position is CONTRACT with reSOURCE Pay Rate: $61K-$103K annually benefits, PTO and holiday pay Must be able to pass criminal background and drug t...
  • 22 Days Ago

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0 RFP Analyst jobs found in Boca Raton, FL area

P
Coordinator Sales and Marketing
  • Pier Sixty Six
  • Fort Lauderdale, FL
  • Overview: South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening da...
  • 3/28/2024 12:00:00 AM

A
Project Coordinator
  • Aston Carter
  • Fort Lauderdale, FL
  • Description: Our market-focused teams specialize in wireless telecommunications, data centers, and other mission critica...
  • 3/27/2024 12:00:00 AM

C
Benefits Service Analyst
  • Clark Insurance
  • Fort Lauderdale, FL
  • Company: Marsh McLennan Agency Description: Benefits Service Analyst Our not-so-secret sauce. Award-winning, inclusive, ...
  • 3/26/2024 12:00:00 AM

M
Benefits Service Analyst
  • Marsh & McLennan Companies, Inc.
  • Palm Beach Gardens, FL
  • Company: Marsh McLennan Agency Description: Benefits Service Analyst Our not-so-secret sauce. Award-winning, inclusive, ...
  • 3/25/2024 12:00:00 AM

H
Strategic Account Analyst
  • Homeland Language Services
  • West Palm Beach, FL
  • We are looking for a Strategic Account Analyst! Role Overview: We are looking for a results-driven Strategic Account Ana...
  • 3/24/2024 12:00:00 AM

C
Logistics Sourcing Analyst, Supply Chain (REMOTE)
  • Cordis
  • Hialeah, FL
  • Overview: Cordis is an independent, customer-focused global provider of interventional cardiovascular technologies. Duri...
  • 3/24/2024 12:00:00 AM

C
Sr. Software Engineering Manager
  • Carnival Corporation
  • Miami, FL
  • Job Description We are seeking a Senior Software Engineering Manager to manage multiple software development teams (supe...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has an area of 29.1 sq mi (75.4 km2), of which 27.2 sq mi (70.4 km2) of this is land and 1.9 sq mi (5.0 km2) of it (6.63%) is water. Boca Raton is a "principal city" (as defined by the Census Bureau) of the Miami metropolitan area. Approximately 1 sq mi is on the barrier island Deerfield Beach Island (DBI), also colloquially known as Deerfield Cay. Like other South Florida cities, Boca Raton has a water table that does not permit building basements, but there are several high points in the city, such as 4th Avenue which is aptly named "Hig...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for RFP Analyst jobs
$67,160 to $84,570
Boca Raton, Florida area prices
were up 1.5% from a year ago