Risk Management Director - Healthcare jobs in Worcester, MA

Exciting opportunity to help create a culture and systems of risk management, compliance, and policy development at the College of the Holy Cross.

This position will have responsibility for partnering with campus stakeholders in the development of a comprehensive risk management program, empowering all campus departments to identify, assess, and mitigate risks throughout the College. This position will also work with the Chief Risk and Compliance Officer to create and implement a policy development program. Finally, this position will assist in the development and implementation of a compliance program across all areas of the College.

Major Areas of Responsibility

• Risk Management: Partner with campus departments to develop risk management practices within departmental policies and procedures. Analyze potential risks to determine the sufficiency of insurance coverage, often with the involvement of insurance carriers and brokers. Evaluates the insurance terms of a wide variety of contracts, considering the roles and responsibilities of each party. Make recommendations for appropriate insurance requirements for each contract party.
• Insurance Administration: Coordinate renewal process for numerous insurance policies. Maintains relationships with administrators in all areas of the College in order to collect, evaluate and disclose risk exposure data and determine appropriate levels of insurance coverage. The role involves eliciting the cooperation of numerous College departments, aggregating large amounts of diverse data, and interpreting the data into meaningful reports for administrators and insurance carriers.
• Claims Management: Manage college insurance claims from start to finish, including communications with insurance adjusters, brokers, claimants, and College administrators. This includes shepherding the multi-state process of insurance claims that may involve outside consultants, establishing reserves, and working with the business services to track expenditures and reimbursements. This process is complex and involves careful handling of sensitive personal and institutional information.
• Policy Development: Support the Chief Risk and Compliance Officer, and other campus officials - in the development and implementation of a policy development program, which may include, but is not limited to, policy review, development, publication, and notice. Be available to answer interpretative questions from campus departments.
• Compliance: Assist in the administrative oversight of regulatory compliance programs, college policy administration, and related activities and operations of the College. Facilitates the implementation, monitoring, and maintenance of mission-critical compliance-related initiatives. Collaborates with departments that are responsible for regulatory compliance activities. This is accomplished through the development of compliance matrices, committee infrastructures, and business processes that support timely and accurate compliance with laws, regulatory requirements, college policies, and procedures.

• Bachelor's Degree with five or more years experience OR advanced degree (e.g. J.D.) with two or more years experience in relevant areas which might include but is not limited to insurance and claims management, development of risk management and other loss control measures, policy development, and compliance.
• Demonstrated ability to comprehensively identify risks and understand organizational priorities, drivers, values, and culture when developing and implementing compliance or risk programs and solutions.
• Demonstrated ability to manage highly sensitive and confidential information with appropriate discretion.
• Strong skills in conflict resolution, problem solving, interviewing, and analysis.
• Ability to produce high quality work products with attention to detail and within specified timeframes.
• Excellent interpersonal skills, including the ability to listen well and demonstrate sensitivity to and respect for individual needs.
• Ability to work collaboratively and professionally across multiple constituencies to resolve complaints in an impartial and fair manner.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

To prevent the infection and spread of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full vaccination by an FDA-approved COVID-19 vaccine before beginning employment, unless an exemption from this policy has been granted. Applicants believing they need an accommodation of this policy because of a disability, sincerely-held religious belief, or otherwise should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information on your application materials.

The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:

• 10% College contribution to the 403(b) Retirement Plan (1 year wait waiver available)
• NEW - condensed summer 4-day work week
• Tuition benefits
• Wellness programs & ongoing Training and Development opportunities
• Generous paid time off
• Free parking and free use of the athletic/fitness facilities.
• Click here to learn more.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here.

The College of the Holy Cross is an EEO/AA/Disability/Vets Employer.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits

Holy Cross Benefits at a Glance PDF for download: click here