Risk Management Specialist jobs in Arlington Heights, IL

Avalon Risk Management (“Avalon”) is a specialty insurance broker with offices throughout the U.S. and Canada. We focus on the unique and exciting world of risk management and insurance products for the international trade and logistics industry. Avalon is a privately held company owned by our founding management team that just celebrated our 25th anniversary. We are looking for a Surety Claims Specialist to join our Bond Claims team on a full-time basis. The position will work from our headquarters in Elk Grove Village, Illinois.

We are looking for a team player who has an eye for detail, excellent analytical abilities, and is highly organized. Successful candidates must be able to appropriately handle high volume of claims files with proper prioritization and follow up. Having excellent written and verbal communication skills are a must. We are looking for candidates with at least 2 years experience in a customer service role, financial or billing support, and/or general professional office experience. Prior direct insurance support experience is a plus and preference will be given to candidates who already have a license. Excellent follow up skills are a necessity and must be able to meet deadlines. Candidates should have professional interpersonal skills and be willing to be firm with insureds. Strong computer skills are required, especially with MS Word and Excel.

Surety Claims Specialists support our claims team with reporting and filing needs. They also work with importers/principals to resolve issues related to Customs and miscellaneous bonds, which may involve asking for payment on the claim. Essential functions of this role include but are not limited to:

A Claims Adjuster license will be required for this position within the first 180 days of employment. Avalon will help obtain this license upon hire and we bear the associated expenses.

Avalon is a premier provider of innovative insurance and surety solutions. This is a full-time exempt position. We offer a full benefits package that includes health, dental and vision insurance, 401(k), tuition reimbursement, student loan assistance, and more. Avalon is an equal opportunity employer that has been voted nationally as Best Places to Work in Insurance creating a best in class culture for employees. Apply today via our quick application process! Learn more about us at www.AvalonRisk.com.