Risk Management Specialist jobs in Rock Hill, SC

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High Risk Complaint Specialist
  • twoharbors
  • Fort Mill, SC FULL_TIME
  • RoundPoint Mortgage Servicing LLC  Position Summary The High-Risk Complaint Response Specialist is responsible for the resolution of written customer complaints and notices of error. The incumbents will communicate the resolution to the customer in an appropriate resolution letter drafted in accordance with RPMS customer communications principles and completed within the time period provided by the CFPB Mortgage Servicing Rules, other applicable law, and RPMS SLAs.  The High-Risk Complaint Response Specialist reports to the VP, Assistant General Counsel and must develop strong working relationships with key stakeholders, vendors, investors, co-workers, and customers. Tasks and Responsibilities Manage a pipeline consisting of written customer complaints and notices of error Researching and analyzing issues raised by the customer Draft a response that resolves the issues and satisfies the customers’ needs Act as an internal advocate for White Glove Service and continuous improvement Ensure all correspondence is logged and tracked via defined processes Draft response letters in accordance with timelines set by CFPB Mortgage Servicing Rules, other applicable law, and RPMS SLAs. Perform a quality assurance review of the response letters to ensure all issues have been thoroughly addressed Other work related duties, as assigned Responsible for meeting RoundPoint’s commitment to compliance Qualifications Required: Bachelor’s degree in business or law related field, equivalent education or related training or experience Three or more years of mortgage servicing related experience, demonstrating a high level of expertise in a variety of mortgage servicing topics Proficient with Microsoft Office products, including SharePoint Strong working knowledge of the customer response obligations associated with a servicing corporation Strong research and writing skills Ability to manage and execute multiple complex projects within required timelines Desired:  Able to work effectively with others at all levels across the organization and provide authoritative guidance to management and staff within the organization Exceptional organizational skills Attention to detail Knowledge of Black Knight MSP/Director 7 Mortgage compliance and/or legal experience preferred Experience as a consumer ombudsmen is a plus   RoundPoint’s Employee Value Proposition: Grow. Make a difference. Have fun along the way. Our mission is to serve our homeowners and all of their homeownership needs. We do this by embracing challenges, executing with excellence, and fostering a positive work culture that encourages personal and professional growth. We are on the fast track to becoming the premier marketplace for all things home, and the National Mortgage News and Best Companies Group just named us one of 2019's Best Mortgage Companies to Work For! Without a doubt, RoundPointers are what make this company a great place to work!  That’s why we hire individuals who share our core values: Energy, Ethics, Execution, Everyone, and Earn it! As a RoundPointer, we will empower you to innovate, provide meaningful solutions, set goals and crush them, play hard, and give back to the community!  Our secret sauce is our mantra, All In. All Win. Together, we can achieve great things! Physical Demands & Working Conditions  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job: The employee is regularly required to talk or hear.  The employee is required to sit for extended periods of time and is occasionally required to stand and walk.  The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.  The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.
  • 17 Days Ago

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High Risk Complaint Specialist
  • EXTERNALSITE
  • Fort Mill, SC FULL_TIME
  • RoundPoint Mortgage Servicing LLC Position Summary The High-Risk Complaint Response Specialist is responsible for the resolution of written customer complaints and notices of error. The incumbents wil...
  • 17 Days Ago

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High-Risk Complaints Response Specialist
  • RoundPoint Mortgage Servicing LLC
  • Fort Mill, SC FULL_TIME
  • Position Summary The High-Risk Complaint Response Specialist is responsible for the resolution of written customer complaints and notices of error. The incumbents will communicate the resolution to th...
  • 9 Days Ago

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Account Management Specialist
  • Mood Media
  • Fort Mill, SC FULL_TIME
  • Mood, a private equity-backed company, is the world's leading in-store media solutions company dedicated toelevating the Customer Experience. The Company creates greater emotional connections between ...
  • 4 Days Ago

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Cash Management Specialist (Remote)
  • First American
  • Fort Mill, SC FULL_TIME
  • Who We AreFirst American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and...
  • 6 Days Ago

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Regulatory Change Management Specialist
  • Two Harbors Investment Corp.
  • Fort Mill, SC FULL_TIME
  • The Regulatory Change Management Specialist will be primarily dedicated to supporting the company’s compliance with federal and state residential mortgage servicing laws and regulations, as well as in...
  • 1 Month Ago

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0 Risk Management Specialist jobs found in Rock Hill, SC area

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Financial Crimes Specialist
  • Dexian
  • Charlotte, NC
  • Position Title: Financial Crimes Specialist Location: Charlotte, NC Hours: 8:00 am - 5:00 pm Hourly Rate: $32.50 Respons...
  • 4/18/2024 12:00:00 AM

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Performance Reporting Analyst
  • Baird
  • Charlotte, NC
  • Baird's Private Wealth Management Institutional Consulting Services (ICS) team engages with very large institutionalclie...
  • 4/18/2024 12:00:00 AM

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AML Compliance Officer
  • FNZ Group
  • Charlotte, NC
  • Role Description FNZ Securities USA, headquartered in New York City, is a self-clearing broker-dealer which provides ful...
  • 4/17/2024 12:00:00 AM

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Sr Risk Control Consultant, Field
  • The Travelers Indemnity Company
  • Charlotte, NC
  • Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this...
  • 4/17/2024 12:00:00 AM

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AVP, Deposits Risk
  • Synchrony Financial
  • Charlotte, NC
  • Job Description: Role Summary/Purpose: This role will contribute to consumer compliance and operational risk oversight o...
  • 4/16/2024 12:00:00 AM

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Financial Crimes Specialist
  • Dexian
  • Charlotte, NC
  • Position Title: Financial Crimes Specialist Location: Charlotte, NC Hours: 8:00 am - 5:00 pm Hourly Rate: $32.50 Respons...
  • 4/16/2024 12:00:00 AM

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Licensed Investment and Banking Advisor
  • Atria Wealth Solutions
  • Charlotte, NC
  • Through its relationship with CUSO Financial Services, LP (CFS) Allegacy Federal Credit Union is seeking a Licensed Inve...
  • 4/15/2024 12:00:00 AM

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Director of Finance
  • Creative Financial Staffing
  • Charlotte, NC
  • Our client is in search of a reliable and visionary Director of Finance to join their dynamic team. In this pivotal role...
  • 4/14/2024 12:00:00 AM

Rock Hill is the largest city in York County, South Carolina, United States and the fifth-largest city in the state. It is also the fourth-largest city of the Charlotte metropolitan area, behind Charlotte, Concord, and Gastonia (all located in North Carolina, unlike Rock Hill). As of the 2010 Census, the population was 66,154. In 2016, the population had increased to 72,937. The total population of Rock Hill inside the city limits and outside the city limits as of 2017 was estimated at 117,375 people. The city is located approximately 25 miles (40 km) south of Charlotte and approximately 70 mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Risk Management Specialist jobs
$99,862 to $123,906
Rock Hill, South Carolina area prices
were up 1.5% from a year ago

Risk Management Specialist
Demonstrate the ability to identify changes to Credit Union processes, procedures, or regulatory requirements that will impact the duties of the department and proactively recommend updates to departmental processes and procedures to adapt to Credit Union changes in a timely manner.
November 08, 2022
Assists in the maintenance, integrity and data quality of the franchisee insurance certificate tracking program, including database management, as well as communication with franchisees, Area Directors and other internal stakeholders relative to insurance compliance.
March 09, 2023
Assist with the validation of financial and compliance models utilized by the Credit Union based on regulatory guidelines, which may include assessing model documentation, model objectives and use, model data, outcome analysis, ongoing monitoring, governance, and backtesting.
March 29, 2023
Provides recommendations for improvements to the business continuity/disaster recovery program and works with business units to implement approved changes to the business continuity/disaster recovery program process.
April 21, 2023
Participates in the identification, selection, & coordination of the use of TPA's and consultants for property damage claims, subrogation, workers compensation & general liability claims adjudication.
April 30, 2023
Review and challenge of Banking business liquidity, interest rate and capital risk exposures through both ad-hoc and routine engagement within Risk, CFO and the LOB teams (including Risk Identification, State of Risk Reviews, and resulting SIAI/RIAI administration).
May 07, 2023