Room Reservations Manager jobs in Portsmouth, NH

About Us:
Tinos Kitchen Bar is an award-winning restaurant that recently won the NHLRA Chef of the Year award and was nominated for the New Hampshire Steel Chef Challenge. We are known for our exceptional food quality, extensive wine selection, and vibrant atmosphere. As we continue to grow, we are seeking a talented and experienced Dining Room Manager to join our team.

Job Description:
We are looking for a passionate and knowledgeable Dining Room Manager who will oversee all aspects of our dining room operations. The ideal candidate should have a deep understanding of wine, food, and customer service, along with the ability to thrive in a fast-paced, high-end restaurant environment.

Responsibilities:

• Manage and supervise the dining room staff, including servers, hosts/hostesses, and bussers.
• Ensure high levels of customer satisfaction by providing exceptional service and resolving any customer issues or complaints.
• Train and mentor dining room staff on service standards, menu knowledge, and wine pairings.
• Create and maintain a positive and professional working environment.
• Collaborate with the kitchen team to ensure seamless coordination between front-of-house and back-of-house operations.
• Monitor dining room inventory levels and order supplies as needed.
• Develop and implement strategies to maximize table turnover and optimize revenue.
• Conduct regular staff meetings and performance evaluations.
• Uphold health and safety standards and ensure compliance with all restaurant policies and procedures.

Requirements:

• Previous experience in a dining room management or supervisory role, preferably in a high-end restaurant setting.
• Extensive knowledge of wine, food pairings, and menu items.
• Strong leadership and communication skills.
• Ability to multitask and work efficiently under pressure.
• Excellent customer service skills and a passion for hospitality.
• Proficiency in restaurant POS systems.

Job Types: Full-time, Part-time

Pay: $18.33 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Bakery
• Bar
• Café
• Fine dining restaurant

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Hampton, NH 03842: Relocate before starting work (Required)

Work Location: In person