Room Service Supervisor - Casino jobs in Dallas, TX
Room Service Supervisor - Casino assists in all aspects of the room service function. Supervises the room service personnel in the receipt of orders, delivery of food, and billing of room service. Being a Room Service Supervisor - Casino ensures orders are recorded correctly and delivered promptly. May require a high school diploma or its equivalent. Additionally, Room Service Supervisor - Casino typically reports to a manager. The Room Service Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Room Service Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Room Service Supervisor - Casino jobs
Mansion Front Desk Supervisor
- Front Desk Supervisor
-
Dallas, TX
FULL_TIME
-
Job summary -• Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff.Essential Duties and Responsibilities – (Key Activities)The following are specific responsibilities and contributions critical to the successful performance of the position:• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.• Ensure that standards are maintained at a superior level on a daily basis.• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and at whatever time of day.• Maintain positive guest relations at all times.• Resolve guest complaints, ensuring guest satisfaction.• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.• Maintain complete knowledge at all times of:
- All hotel features/services, hours of operation.
- All room types, numbers, layout, decor, appointments, and location.
- All room rates, special packages, and promotions.
- Daily house counts and expected arrivals/departures/ VIPs.
- Room availability status for any given day.
- Scheduled in-house group activities, locations, and times.
- All hotel and departmental policies and procedures.
• Access all functions of the computer system.• Answer department telephone within 3 rings, using correct greeting and telephone etiquette.• Establish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.• Ensure that current information on rates, packages and promotions are available at the Front Desk and that all staff is knowledgeable on such.• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations.• Prepare and adjust weekly work schedules in accordance with staffing guidelines and labor forecasts.• Ensure that staff report to work as scheduled. Document any late or absent employees.• Coordinate breaks for staff.• Assign work duties to staff.• Conduct pre-shift meeting with staff and review all information pertinent to the day's business.• Inspect grooming and attire of staff; rectify any deficiencies.• Inspect, plan, and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.• Constantly monitor staff performance in all phases of service and job functions. rectify any deficiencies with respective personnel to include Front Desk staff, Bell/Door staff, PBX staff and Concierge staff.• Monitor the hotel front entrance and resolve any congested situations.• Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.• Monitor communication logs and ensure that guest requests are followed up within minutes.• Monitor safe deposits boxes procedures; audit accuracy of cards with proper signatures and ensure availability of keys.• Monitor guest mail and ensure that it is processed according to procedures.• Monitor and ensure that express checkouts are processed through the system.• Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel.• Assist staff with their job functions to ensure optimum service to guests.• Observe guest reactions and confer frequently with staff to ensure guest satisfaction.• Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.• Ensure security of guestroom access.• Monitor and ensure that all cashiering procedures comply with Accounting policies and standards:- Contracted banks
- Shortages/overages
- Late charges
- Petty cash/paid outs
- Adjustments
- Posting charges
- Making change for guests
- Cashing personal/travelers checks
- Payment methods/processing
- Settling accounts
- Closing reports
- Cashier reports
- Balancing receipts
- Dropping receipts
- Securing banks
• Review previous night's no-shows, verify, and ensure billing of such.• Assist Accounting in researching all disputed charges and contact guests where required to explain disputes regarding Front Desk procedures.• Assist staff with expediting problem payments.• Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.This list of essential functions is not exhaustive and may be supplemented, as necessary.Other Standard Responsibilities -Experience -• Minimum one year experience as a Front Desk Agent, preferably in a luxury or ultra-luxury hotelGeneral Skills -• Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.Technical Skills -• Ability to communicate (verbal and written) in English with co-workers, guests, and management.• Working knowledge of MS Word, Excel• Knowledge of PMS and hotel point of sales systems.• Ability to stand for prolonged periods of time.Education or Certification -• High school diplomaLanguage -• Required to speak, read, and write English, with fluency in other languages preferred.•Physical Requirements -• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.Others –• While this job description is intended to be an accurate reflection of the duties involved in this position, the company reserves the right to add, remove or alter duties when business need dictates. - 29 Days Ago
Control Room Operator (LLC)
- WITRON Service America
-
Lancaster, TX
FULL_TIME
- General Summary: At Witron the Local Control Center (LCC) is the brain of the entire warehouse operation, and the Control Room Operator is the mind behind the operation. The Control Room Operator will...
- 13 Days Ago
Production supervisor
- YMI Service Group
-
Garland, TX
FULL_TIME
- Production Team Leader (Supervisor) (3 Total Positions) Positions at Clients Garland, Texas facility 3 Open positions- A, B, and C shift A Shift- 4AM-2PM B Shift- Noon-10PM C Shift- 8PM-6AM Plant oper...
- Just Posted
Mobile Steam Supervisor
- Cleaver-Brooks Sales & Service
-
Dallas, TX
FULL_TIME
- Cleaver Brooks Sales and Service is looking for a Mobile Steam Supervisor to join our team in Dallas, TX. The Mobile Steam Supervisor will direct the daily operation of the CBSS Mobile Steam departmen...
- 17 Days Ago
Dining Room Supervisor
- Hidden Springs Of Mckinney
-
Mc Kinney, TX
FULL_TIME
- Meridian Senior Living believes that “Everyone Deserves a Great Life.” To us, a great life in our communities starts with great employees. What makes a great employee, you ask? We believe a great empl...
- 25 Days Ago
Dining Room Supervisor
- Five Star Senior Living
-
Dallas, TX
FULL_TIME
- At this time, we are seeking a Dining Room Supervisor to join our team!ResponsibilitiesAssisting residents in the dining room with meals.Oversee dining room operations.Manage a staff of 15.Qualificati...
- 28 Days Ago
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0 Room Service Supervisor - Casino jobs found in Dallas, TX area
Host/Hostess
- AEG
-
Dallas, TX
- In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete ...
- 4/25/2024 12:00:00 AM
Student Architectural Intern | Summer 2024
- Corgan
-
Dallas, TX
- Overview: Corgan is actively recruiting students interested in an Architectural Internship for the Summer 2024 school te...
- 4/25/2024 12:00:00 AM
Project Specialist, Architecture | May Grad 2024
- Corgan
-
Dallas, TX
- Overview: Are you committed to building relationships with and creating real value for clients through exceptional desig...
- 4/25/2024 12:00:00 AM
Sr. Renewables Real Estate Manager, Land Acquisition - REMOTE
- ThinkBAC Consulting
-
Dallas, TX
- Job Description Sr. Renewables Real Estate Manager / Land Acquisitions Development Manager - Energy Storage Locations: F...
- 4/25/2024 12:00:00 AM
Architectural Project Manager | Higher Ed
- Corgan
-
Dallas, TX
- Overview: At Corgan we are passionate about great design. We are also passionate about great people, whether theyre clie...
- 4/25/2024 12:00:00 AM
Front Office Supervisor
- Htel Swexan
-
Dallas, TX
- Company Overview Harwood Hospitality Group, Dallas' premier Hospitality owner-operator, introduces its most complete exp...
- 4/22/2024 12:00:00 AM
Barback - Starting Wage $15.00 + tips
- Angel of the Winds
-
Arlington, TX
- ** Barback - Starting Wage $15.00 + tips** **Job Category****:** Gravity Bar **Requisition Number****:** BARBA002351 Sho...
- 4/22/2024 12:00:00 AM
Drop Count Cashier
- Angel of the Winds
-
Arlington, TX
- ** Drop Count Cashier** **Job Category****:** Drop Count **Requisition Number****:** DROPC002434 Showing 1 location **Jo...
- 4/21/2024 12:00:00 AM
About Dallas, Texas
Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Room Service Supervisor - Casino jobs
$29,898 to $54,665
Dallas, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago