Safety Representative outlines and implements training programs to educate and inform workforce on work safety, environmental safety, and accident prevention regulations and procedures. Develops and distributes educational materials including videos, guides, and posters. Being a Safety Representative tracks and documents accidents to understand causes and recommend changes to prevent future accidents. Performs inspections and audits of facilities, equipment and processes recommending corrections or additional precautions to ensure compliance to established regulations. Additionally, Safety Representative has a broad and current knowledge of all government and applicable industry safety regulations. Typically requires a bachelor's degree or its equivalent. Typically reports to a supervisor. The Safety Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Safety Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine, and hemp industries.
We are currently looking for a Customer Experience Representative to join our growing team!
In this key role you will be the primary interface between the clients and the laboratory for daily phone interactions and routine daily client requests. This role is responsible for all client services work necessary to support the field sales team and lab, sample submissions, and related duties. This position will route requests to the appropriate expert: Supervisor, Associate Director, Director of Laboratory Technical Services, Technical Supervisor, Lab Manager, as well as other subject matter experts to assist clients, managing follow-up to ensure responses are received by the customer in a timely manner.
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Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.
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