Sales Promotions Coordinator administers sales promotion campaigns that promote products and support the marketing and branding strategy of the organization. Assists in researching, evaluating and recommending tactics that enhance the market positioning of the organization's products or services. Being a Sales Promotions Coordinator works to create and convey brand messages to improve brand awareness and perception. Helps identify and evaluate promotional merchandise suppliers with the best pricing, products, and delivery options. Additionally, Sales Promotions Coordinator plans and coordinates distribution of materials with internal teams. May require a bachelor's degree. Typically reports to a supervisor or manager. The Sales Promotions Coordinator work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Sales Promotions Coordinator typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Summary
The Inside Sales Coordinator contributes to the achievement of sales targets by supporting the sales team, coordinating sales activities, and maintaining good customer relationships. The Inside Sales Coordinator’s responsibilities include coordinating with other departments, ensuring the timely and accurate input of purchase orders, handling administrative duties and various support activities for the entire organization, and promoting sales and customer satisfaction. The person in this role must be able to present a pleasant, professional, and competent image to both external and internal customers.
Previous Education/Experience
Required Skills/Competencies
Job Responsibilities (E=Essential Function)
The duties and responsibilities of the Inside Sales Coordinator include, but are not limited to the following:
E: Communicate directly with customers to provide pricing, part numbers and product availability, and to receive orders for Monarch Instrument products.
E: Non-quota-based research and prospecting.
E: Proactively follow-up on outstanding / open quotes to update them and bring them to closure.
E: Source new sales opportunities through inbound lead follow-up.
E: Maintain and update customer databases constantly to ensure correct information in the respective company MRP/ERP/CRM systems.
E: Help minimize administrative demand on Sales Engineers and/or the Sales Manager by:
o Maintaining pricing updates and current price lists.
o Updating and maintaining Global Distributor, Catalog, OEM & Private Label list and databases.
o Facilitating sales demo pool.
o New customer processing.
o Being the primary contact for assigned Distributor inquiries.
· Inform customers when changes to promised delivery agreements occur (i.e. late shipments, back-order status, etc.)
· Keep manager informed of any problems that arise with shipping or order entry errors.
· Review orders received for correct pricing, part numbers, discounts and/or commissions, shipping charges/requirements, and payment terms. Interface directly with Materials and Production.
· Expedite orders as required.
· Interface with Accounts Receivable to verify order related credit checks.
· Perform Customer Service and Receptionist duties, as needed.
· Other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and exhibit a sufficient number of the required skills/competencies. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accountability and Reporting
This position reports to the Sales Manager
Supervisory Responsibilities
None
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person
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