Are you a go getter? Do you like making things happen? Do you want to work at an awesome company that loves it’s people and it’s customers? Do you like to communicate and help solve people’s problems? Do you love a job that is different each and every day? If this sounds like you, keep reading!
SOS Support is looking for a dynamic person who is a leader and loves to communicate. In addition to answering phone calls and emails from customers and potential clients, and then leading our team of amazing IT Tech wizards to where they need to be to help our clients!
The Dispatcher / Service Delivery Manager is responsible for providing general office morale and material support, exercising administrative duties such as maintaining calendars, scheduling appointments, and interacting with clients, organizing, and coordinating meetings, and performing other administrative functions. This person will be responsible for providing guidance, direction, and support to technicians and admin personnel, while ensuring that data is accurately maintained in a timely manner. You will also be responsible for completing multiple tasks while adhering to deadlines, developing process improvements to boost efficiency and productivity levels.
He / she must also have a positive attitude, communicate with many different personality styles, be a team player and possess excellent English based communication skills, both verbal and written. This person will also be responsible for ensuring that a rotating schedule is created and maintained for assigning IT Technicians to be on call for Weekends and Holidays outside of normal business hours.
The hours are Monday – Friday, 8 am – 5 pm MST. Some after-hours Coordination may be required.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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