Sales Support Director establishes the sales support process, develops an infrastructure of systems and tools, and directs support operations. Ensures that sales teams receive the tools and resources needed for smooth operations. Being a Sales Support Director monitors all sales activities to identify problems, create solutions, and produce accurate reporting. Develops and implements promotional events to increase sales volume. Additionally, Sales Support Director may provide oversight of sales incentive or commission programs. Requires a bachelor's degree. Typically reports to senior management. The Sales Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Job Title: Inside Sales Support Rep
Department: Inside Sales
Reports To: Director of Product and Customer Success
Supervises: N/A
FLSA Status: Non-Exempt
Date Reviewed: April 2024
Summary/Objectives: Inside Sales Support role is to have the ability to balance selling products while also providing world class customer service.
Essential Duties and Responsibilities include the following (other duties may be assigned):